WordPress users can now add live chat support on their websites with Banckle live chat plugin for WordPress which provides them many salient features to help them getting social with their online visitors.
Lane Cove, NSW, Australia., July 28, 2014 - (PressReleasePoint) -
Through Banckle live chat plugin for WordPress, provide successful customer support to websites visitors by conducting online chat sessions directly from their Wordpress websites. Configuring and integrating Banckle live chat plugin on WordPress websites is very easy and FREE. User just need to sign up on Banckle website and user can use all Banckle.Chat App features in WordPress websites. User can download Banckle live chat plugin for WordPress from here.
To know how to integrate Banckle live chat plugin on WordPress website after downloading the plugin click here.
Banckle.Chat plugin for WordPress offers the following salient feature:
· Define new departments and add users to each department
· Define new widgets and integrate Banckle.Chat App on multiple websites
· User can chat live with your visitors in multiple languages
· User can do the live translation to understand their visitor as user chat with them online
· Define pre-define chat messages known as Canned Messages
· View, manage and reply to customer’s offline messages
· Usercan view blocked IPs which other operators have blocked to access to website
· This plugin gives full control over its customization
Banckle.Chat is live chat and customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. Banckle.Chat can also be integrated with many 3rd party paltforms and offers separate plugins for Joomla, Wordpress, Drupal, Moodel, interspire, Sitefinity, SalesForce, Android, Apple iPhone etc and also integrates with many other Collaboration applications such as Freshdesk, Desk etc. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. User get all the freedom to customize the support structure as user like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visual and sound notifications are also supported. User can also track visitors and monitor their browsing activities using the analytics & reporting features.