AlarmPoint Systems Saves Global Financial Services Firm $2 Million with Mobile IT Infrastructure Management

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PLEASANTON, CA - July 7, 2009 -AlarmPoint Systems, provider of the leading Alert Management platform, today announced a global financial services firm has saved $2 million by using AlarmPoint's Alert Management and Mobility solutions. The Firm has accelerated core IT processes by enabling personnel with Mobile IT Infrastructure Management capabilities. This new paradigm in IT Operations and Service Management leverages the use of targeted, actionable alerts with instant, mobile access to core applications required to maintain IT service levels.

The Firm was using an internally developed alerting system until it became apparent that the requirements of the business were outpacing the systems capabilities. With 79,000 daily notifications to over 59,000 mobile staff spread across a global infrastructure, the Firm required AlarmPoint’s Mobile Gateway to allow web-based interactive access to management systems from mobile devices, decrease SMS message costs and accelerate the service restoration process. The decrease in SMS messaging costs alone saves the company over $350,000 annually.

AlarmPoint's Alert Management and Mobility solutions enable users to not only view, change, annotate and resolve incidents, they can also view applications including BMC Remedy, BMC Service Impact Manager, HP Service Manager, HP Operations Manager and IBM Tivoli Netcool all from any mobile device, drastically increasing the speed at which events can be resolved.

"It is invaluable to give mobile professionals the ability to communicate with service monitoring or support systems to resolve issues," said Troy McAlpin, CEO, AlarmPoint Systems. "By providing mobile infrastructure management, IT is able to deliver a higher level of customer service and reduce operating costs."

To learn more about AlarmPoint’s Alert Management and Mobility solutions, visitwww.alarmpoint.com.

About AlarmPoint Systems

AlarmPoint Systems provides the leading Alert Management platform for accelerating decision making, improving operational effectiveness and increasing visibility across the real-time enterprise. Over 800 global firms, including 7 of the 10 largest global 2000, rely on AlarmPoint to help ensure the availability of their mission critical IT services, virtualized systems, networks and applications. Founded in 2000, AlarmPoint Systems is headquartered in Pleasanton, CA with European operations based in Woking, U.K. and Asia Pacific operations based in Sydney, Australia. More information is available at www.alarmpoint.com or 1-800-861-3916.

News Source : AlarmPoint Systems Saves Global Financial Services Firm $2 Million with Mobile IT Infrastructure Management