Allstates Good Hands Rescue App Offers Roadside Help Deal on One of the Busiest Travel Days of the Year

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Good Hands Rescue® Downloadable App and Mobile Website Offer $2 Roadside Rescues to Help Keep Travelers Moving during the Thanksgiving Holiday

NORTHBROOK, Ill., November 16, 2016 – With more than half of millennials planning to drive two hours or more to their Thanksgiving destination this year [1], Allstate, a leader in roadside assistance for more than 50 years, wants to reduce the stress just in case someone faces a breakdown. On November 23 (the day before Thanksgiving), Allstate is offering $2 roadside rescues exclusively via the Good Hands Rescue® app or mobile website for anyone experiencing a roadside emergency such as a flat tire, dead battery, lockout, running out of fuel or needing a tow [2]. You don’t have to be an Allstate customer to enjoy this benefit.

“As we approach one of the busiest travel days of the year, we are excited for the ways the Good Hands Rescue® app can help keep people protected and on the go when it matters the most,” said Pam Dufour, Allstate Roadside Services president. “Whether you have roadside coverage or not, the Good Hands Rescue® app is available at your fingertips if you find yourself in the middle of a roadside emergency. It’s also a great way to give younger drivers and others the convenience that comes with a mobile app.”

Goods Hands Rescue is an on-demand, pay-per-use roadside assistance service accessible both online and via the app that helps drivers get roadside assistance fast if they have car trouble on the road. You don’t have to be an Allstate customer to use it.

Millennials Behind the Wheel – Convenient Roadside Service

According to a new Allstate survey, half of all millennials have had a roadside incident within the last year, yet 75 percent have never changed a tire on their current vehicle [3]. With the top three roadside incidents for this generation being tire changes, vehicle tows and dead batteries [4], Good Hands Rescue takes away the guesswork of whom to contact when faced with a roadside emergency. It also gets help to drivers in need quickly and easily. Here’s how it works:

  • No Membership Fees and No Policy Required: People can pay per use and the Good Hands Rescue® service can be used by anyone, not just Allstate customers.
  • Stranded, Not Alone: The Good Hands Rescue® service uses GPS technology to connect any driver in need with a dispatched service provider, relieving drivers from describing their location and generating transparency into the estimated time of arrival.
  • Service Peace of Mind: As soon as help is dispatched, motorists can receive a service confirmation with the roadside provider’s estimated time of arrival and can track the provider’s en route status.

Allstate’s Good Hands Rescue® service is available as an app for free (download from the Apple Store or Google Play Store), or via the mobile website at m.GoodHandsRescue.com. Visit https://www.allstate.com/goodhandsrescue for more details and information about Allstate’s Good Hands Rescue® service.

The Allstate Corporation (NYSE: ALL) is the nation’s largest publicly held personal lines insurer, protecting approximately 16 million households from life’s uncertainties through auto, home, life and other insurance offered through its Allstate, Esurance, Encompass and Answer Financial brand names. Now celebrating its 85th anniversary as an insurer, Allstate is widely known through the slogan “You’re In Good Hands With Allstate®.” Allstate agencies are in virtually every local community in America. In 2015, The Allstate Foundation, Allstate, its employees and agency owners gave $36 million to support local communities.


[1] Allstate Roadside IQ Survey, September 2016

[2] Promotional pricing available only for first 1,000 requests on 11/23 from 12:00 a.m. to 11:59 p.m. CT made from m.goodhandsrescue.com or the Good Hands Rescue® app in the United States. Applies to standard vehicles only; no commercial, RV, extra weight. Towing limited to five miles; additional miles priced at $4.25 per mile. Fuel costs extra. Must have valid credit card. Subject to terms, conditions and availability.

[3] Roadside Assistance Segmentation Survey, May 2016

[4] Allstate Roadside IQ Survey, September 2016

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Survey Methodology:

Allstate Roadside IQ Survey – Survey results are based on a national, online survey of adults conducted September 15-19, 2016 on behalf of Allstate by MMR Research. This survey focused on the respondent’s knowledge of car maintenance and roadside assistance. The online survey was conducted among a sample of 612 adults, including 202 millennials, living across the United States.

Allstate Roadside Assistance Segmentation – Survey results are based on a national, online survey of adults conducted on March 29-April 6, 2016 on behalf of Allstate by Brakethrough Research. This survey focused on the respondent’s experience with roadside incidents and their attitudes towards roadside coverage. The online survey was conducted among a sample of 1,501 adults, including 443 millennials, living across the United States.

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