Avaya targets the Education sector in Kota with its wide range of Unified Collaboration solutions

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04 Oct 2017


Avaya strengthens focus in the Education Sector, taps the growing Kota market aggressively

India, 2017: Avaya, a global leader in providing business communications and collaboration solutions and services, today announced its increased focus on the multi-crore education market in Kota with its unified collaborative solutions like Avaya Scopia and Avaya IP Office. These solutions will enhance the quality of education in the region and also provide students with pervasive wireless access to online courses, capacity to add HD multi-party video to instructor-led classes and create engaging online classrooms via the cloud.

Avaya’s video solutions will help institutes enable students to take classes remotely and enhance their learning by collaborating with faculty and multi-institution teams. A powerful learning tool, Avaya Scopia® (video conferencing solution) will enable instructional expertise and engage students in a variety of video enhanced learning experiences.

Avaya IP Office’s telephony feature will further help coaching institutes manage the incoming enquiry calls better during the peak enrollment months, where missing any call would mean loss of business. Avaya’s IP Office unified communication solution is also helping multiple businesses across world transform the way they conduct business by creating a seamless engagement experience for their customers and employees. Regardless of location, device, or application, users can have telephony, messaging, conferencing, contact centre, video and unified communications – all in a flexible platform from Avaya.

Some 150,000 students are enrolled in a cluster of coaching institutes any time of the year. About 25 major and 100 small coaching institutes have cemented their existence in Kota in the last 20 years. According to reports, almost 11-12% of Indian household budget is spent on coaching. Similarly, the Global Tutoring Market is expected to cross $102.8 billion by 2018.

“Education is the key pillar of growth for any country. It is of utmost importance that we uplift the quality of education and expand its reach to remote areas as well. Over years, Indian students have migrated to other countries to get better education. Statistics from The U.S. Council of Graduate Schools’ in 2015 show that offers of admission to Indian post-graduate students were up 25 per cent for 2013-14 from the previous year, compared to a 9 per cent increase for all countries.

With Avaya Scopia, more quality education can be provided across the country by helping institutes deliver excellent education in remote areas as well. It will also enable institutes to lower their infrastructure costs by implementing an open, flexible, standards-based communications platform that works with the existing campus applications. The SIP-based platform will help institutes scale across multiple locations regardless of school’s size.”
Vishal Agrawal, Managing Director, India & SAARC, Avaya

Today, businesses are turning to video solutions to enable employee collaboration and customer-facing services without having to worry about enabling the conference participants’ underlying networks and technologies. A report from communications industry analysts Research and Markets forecasts that the global video conferencing market will touch $6.4 billion by 2020.  Avaya Scopia® Desktop and Mobile Applications and Avaya Scopia® Video IP Office, enables integrated conferencing on any device and brings together audio, web, and video solutions on a single platform. It provides scalable, cost-effective, and unparalleled interoperability with other standards-based video endpoints.

Avaya’s best in class team engagement and customer experience solutions have helped businesses across verticals like healthcare, education, hospitality etc. to drive business growth and achieve high level of customer satisfaction and retention. Avaya continues to help businesses bring about infrastructural transformation and add more efficiency in the existing systems.

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

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