BenComm Nominated for Avaya SME Business Partner of the Year

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Bennet Communications nominated for second time for prestigious award due to excellent customer service.

Germantown, MD – BenComm was recently nominated for the Avaya Small and Medium Enterprise (SME)Business Partner of the Year. BenComm was recognized for its superior service as a telecommunications and Voice Over Internet Protocol (VoIP) provider.

BenComm serves the Washington, DC Metropolitan Area, which includes the District of Columbia, Virginia and Maryland; as well as clients in Chicago, Illinois. The company strives to provide excellent customer service through the size of its staff. It assigns a higher number of dedicated certified technicians, more than any other local Avaya business partner, to respond to its customers’ needs. This reduces the wait time that each client experiences for service in Maryland, DC and Virginia telephone systems.

“We are honored to be nominated. It is because of our great help desk personnel and dedicated technicians who take care of our customers on a daily basis,” said Jennifer Hecht, vice president of business development for BenComm. “They are the masterminds behind a successful installation.”

This is the second time the company has been nominated for the award; the first time was in 2008. There are 2,500 companies worldwide that were eligible for the Avaya Small and Medium Enterprise (SME) Business Partner of the Year Award nomination. BenComm was among the finalists.

“I believe our nomination stemmed from our dedication to Avaya,” said Kit Halliday, BenComm’s vice president and chief technology officer. “For them to recognize us is quite an honor.”

About Bennet Communications: BenComm (http://www.bencomm.com/) is an implementation and technical support company that services District of Columbia, Virginia and Maryland telecommunications systems. BenComm is the top local provider of Avaya Small and Medium Enterprise (SME) IP telephony products in the Washington, DC Metropolitan Area. The company has more than 25 years of experience with Avaya, AT&T and Lucent products. It also has a dedicated internal team that handles DC, Maryland and Virginia cabling.