CA Technologies Earns Award for Excellence in Customer Support

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Company Recognized for Consistently Exceeding Customer Expectations

ISLANDIA, N.Y., March 19, 2013 – CA Technologies (NASDAQ: CA) was named a recipient of Omega Management Group Corp.’s NorthFace ScoreBoard AwardSM (NFSB) for customer service excellence in 2012. CA Technologies is a first-time recipient of the award, which is based on an independent analysis of satisfaction surveys from its end users.

Now in its 13th year, the NFSB award is presented annually by the Omega Management Group, industry specialists in the field of customer experience management, to companies that have achieved excellence in customer satisfaction and loyalty during the prior calendar year.

“The NFSB award validates our company-wide commitment to delighting customers,” said Dayton Semerjian, general manager, Global Customer Success and Support, CA Technologies. “We understand that delivering a great customer experience leads to high customer loyalty. Omega’s assessment process, which is based solely on the voice of our customers, confirms that our efforts are having a positive impact on the customer experience.”

In 2012 Omega audited more than 200 projects from more than 55 companies in various industry segments across the world. CA Technologies was recognized for achieving a global support satisfaction rating that places the company in Omega’s Loyalty Zone among organizations that achieve profitable, long-term customer relationships and consistently exceed customer expectations.

The awards presentation will take place during Omega’s annual Symposium for Customer Operations & Relationship Exposition (SCORE) Conference (May 29-31) at the Seaport Hotel in Boston.

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