CDNetworks Offers Fast Access and High Availability of BMC Remedy On Premise Solutions

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BMC TAP Premier Partner

Resulting in improved help/service desk response times globally including in emerging markets

San Jose, Calif. – Dec. 3 , 2013 – With CDNetworks Dynamic Web Acceleration, BMC Software (NASDAQ: BMC) customers can now improve help/service response times with faster access to Remedy applications globally, no matter where support personnel or end-users are located, including in emerging markets, such as India, Russia, China, South America, and Africa.

“CDNetworks’ distributed network of 140 points of presence reliably accelerates 40,000 domains daily,” said John Kang, VP, Business Development, CDNetworks. “Now, running BMC Remedy on CDNetworks, BMC customers can realize improved network reliability, faster application response times, and increased scalability for higher traffic volumes.”

As the only content delivery network BMC Software TAP Premier Partner, CDNetworks Dynamic Web Acceleration helps Remedy customers meet service level agreements (SLAs) and keep their customers and employees operational. CDNetworks provides acceleration for Remedy via a cloud based architecture that includes static and dynamic content acceleration, network acceleration, Domain Name Service (DNS), load balancing, and cloud storage. CDNetworks’ distributed network also adds a layer of security and protection from vulnerability with global SSL support, traffic monitoring, and DDoS protection.

Recent tests, comparing Remedy application performance with and without CDNetworks Dynamic Web Acceleration, showed major improvements in login response times using CDNetworks. With the application origin in the U.S. state of Texas, Europe showed a 44% decrease in login response times—from an average 16 seconds to 9. Asia Pacific showed an even more dramatic decrease of 54% in login response times—from an average of 26 seconds to 12.   The login response time decreases will translate to the entire application, so all Remedy web pages will be much faster when running on CDNetworks than without.  This means higher productivity and faster response to customer issues.

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About CDNetworks

CDNetworks enables Global Cloud Acceleration.  Our mission is to transform the Internet into a secure, reliable, scalable and high performing Application Delivery Network.  CDNetworks’ unique position as the only multinational CDN with expertise and infrastructure in China, Russia and other emerging markets, enables us to be trusted partners in local markets, while serving as foremost experts on extending into global markets.  Accelerating more than 40,000 global websites and cloud services over our 140 PoPs, CDNetworks serves its e-business customers across industries like finance, travel, ecommerce, learning management, high tech, manufacturing and media.  CDNetworks has been serving its enterprise customers for more than 13 years, and has offices in the U.S., Korea, China, Japan, and the UK. For more information, please visit:

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