Consilium Software Establishes Office in Taiwan to Support Growing Customer Base

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Taipei, Taiwan July 31st 2009 – Consilium Software, a leading Unified Communications Software and Solutions Company, today announced the opening of its new office in Taipei, Taiwan. The fully equipped Taiwan Office will enable Consilium to address the growing demand in the Enterprise and Contact Center space and support the existing customers through strong local presence.

Pramod Ratwani, President & Executive Chairman, Consilium Software said of the opening “We continue to expand our global footprint and Taiwan is an important market in growing our customer base. This office will greatly increase the level of support for our existing customers in Taiwan, and marks a significant milestone in our company's development to grow our presence in the Greater China region.” Mr. Ratwani added “Consilium brings to the region our Uni family of product portfolio of innovative, device independent and vendor agnostic Unified Communications Software and Solutions that enable our customers to face the challenges arising from growth, technological changes and an ever changing landscape of communication.”

In a mature market like Taiwan, strong IP functionality based solutions backed by proactive regional support are the key perimeters for Customers to make a technology investment decision. With the new capabilities of its office, Consilium Software will focus on building its brand and increasing its customer base in Taiwan through its Uni range of products. Leading the team in Taiwan will be Alex Tzang, a veteran of contact center market in Taiwan, who has been recently appointed as the General Manager for the Greater China region. Commenting on the opening, Alex said “Taiwan is experiencing dynamic transition from TDM to IP platform and the UC opportunities in the market are extremely promising. With our innovative Uni range of products, technology & business consulting and responsive support structure, Consilium Software is best placed to address these opportunities.”
About Consilium Software
Consilium Software is the Unified Communications software company which is Enabling Unified Success™ in enterprises and contact centers – with solutions that combine industry-leading products from technology partners, innovative software applications and unmatched services expertise. Powered by communications convergence, collaboration and customer interaction optimization software, Consilium’s solutions enable companies to improve communication flows, transform business processes and increase business efficiency. Consilium professional services uniquely helps clients get business results fast by focusing on their requirements first, creating solutions using the best and most appropriate technologies, and providing the finest technical services. Consilium’s own Uni range of products minimize the implementation fees and risk that many Unified Communications applications require. Providing cross-platform compatibility with our alliance products and enhanced feature sets, solutions built on Consilium’s UniPresence™, UniAgent™, UniQM™ and UniInsight™ products contain all the elements needed for enterprise unified communications, customer interaction management and business intelligence. Headquartered in Singapore, in the heart of the Asia Pacific region, Consilium has significant presence in India, Greater China and the ASEAN region. For more information, visit www.consiliuminc.com.

Consilium Software media contact
Rohit Srivastava
Vice President - Operations & Marketing
Phone: +91-11-4650-8902
Email: Rohit@consiliuminc.com