Convergys Brings Over 300 New Jobs to Tucson

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March 12, 2013

- Positions Available in the Retail Pharmacy Industry -

(Cincinnati & Tucson, Arizona; March, 12 2013) Convergys Corporation (NYSE: CVG), a global leader in customer management, is hosting off-site career fairs for its contact center in Tucson, Arizona.

Interested candidates are invited to attend the career fair on Friday, March 15, from 11:00 a.m. to 4:00 p.m. at the Double-Tree Hotel, 445 South Alvernon Way, Tucson, AZ. If you are unable to come to the career fair on Friday, please mark your calendar for Tuesday, March 19, from 11:00 a.m. to 4:00 p.m. at the University of Arizona. Candidates may also apply online at careers.convergys.com or http://careersatconvergys.com/tucson/.

“Expanding business at the Convergys site in Tucson has enabled us to provide a new employment opportunity for area job seekers. We are looking for highly motivated individuals to handle inbound customer calls. Potential employees must have exemplary customer service skills, computer literacy, and some sales experience,” said Dan McKelvy, site leader for the Convergys contact center in Tucson. “Working at Convergys as a customer service representative may serve as a great stepping stone to a career in operations, recruitment, or training. In fact, more than 70 percent of Convergys’ customer service managers began their careers as agents, and we are known for the internal promotion of our employees. As we are a worldwide company with nearly 75,000 employees, opportunities exist around the globe, in locations such as India and the Philippines.”

Convergys encourages its employees to support the communities in which they live and work. In May 2012, through the generous donations of employees and the hard work of the site employee engagement team, Tucson was able to donate $4,122 to the Boys and Girls Club.

Convergys participated in the 23nd Annual Diversity Fair at Desert Diamond Casino in Tucson, AZ. Convergys was a Squash Blossom sponsor and was one of several businesses recognized as an employer dedicated to diversity. Convergys is also passionate about hiring the talented people in their communities. Convergys participates in the Hiring our Heroes jobs initiative, aimed at helping military veterans find employment; the Arizona Workforce Connection Career Fair; the Pima County One Stop Career Fair; and the Linkages job fair, aimed at creating opportunities for people with disabilities.

Convergys offers on-site employees comprehensive training, competitive wages and performance incentives, and benefits including medical and dental insurance, tuition reimbursement, 401(k), and paid and unpaid time off.

Employment with Convergys is contingent on the successful completion of a background check and drug screening.

About Convergys

As a leader in customer management for over 30 years, Convergys is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day, our nearly 75,000 employees help our clients balance the demands of increasing revenue, improving customer satisfaction, and reducing overall cost using an optimal mix of agent, technology, and analytics solutions. Our actionable insight stems from handling billions of customer interactions annually for our clients. Visit www.convergys.com to learn more.

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