Delta launches industry-first aligned corporate benefits program with Air France-KLM

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By Susannah Thurston · posted August 13, 2018

Delta and its joint venture partner Air France-KLM are launching an industry-first program of aligned benefits for corporate customers to enhance their travel experience, including better seats and priority boarding. 

The latest milestone to deliver the best international experience for corporate customers, Global Corporate Priority aligns the most highly valued corporate traveler benefits, based on customer feedback. Beginning in the fourth quarter of 2018, Delta, Air France and KLM’s joint corporate travelers will enjoy the following benefits, regardless of which airline they’re flying and which airline they booked their ticket through.

  • Better Seat Choice: Corporate travelers will be able to select better Main Cabin seats, without paying an additional fee.
  • Priority Boarding: Corporate travelers will receive priority boarding on Air France and KLM. Access to this benefit is also being expanded on Delta to include all corporate travelers.
  • Priority Service Recovery: In the event of irregular operations, Delta and Air France-KLM corporate travelers will receive priority assistance. Additionally, corporate travelers will receive Denied Boarding Prioritization and Downgrade Prioritization in the unlikely event that we are unable to accommodate all passengers as originally planned.

This suite of benefits was created based on feedback Delta and Air France-KLM have collected from hundreds of joint corporate customers. While it is specific to customers of Delta and Air France-KLM, Delta is evaluating other opportunities to expand the program in the future.

“At Delta, we believe that while the U.S. is our home, our future is global — and we are investing significantly in building the most comprehensive, connected network and best international experience for our customers,” said Steve Sear, President — International and Executive Vice President — Global Sales. “We partner with highly respected airlines around the world, like Air France-KLM, that share our values and our focus on listening to customers. It’s through customer feedback that we’re working to build an increasingly seamless experience for our corporate customers, as we connect them to more destinations than ever before.”

More than 5,000 corporate customers a day connect between Delta and its joint venture partners, including more than 3,700 between the airline and Air France-KLM.

Global Corporate Priority builds on Delta’s corporate traveler prioritization program, which the airline first launched in 2014 and has continued to improve ever since.

Corporate Sales customers interested in learning more should contact their Delta sales account partner for details and terms. Terms and exclusions apply to Corporate Priority benefits.

 

About Delta

Delta Air Lines serves more than 180 million customers each year. In 2018, Delta was named to Fortune’s top 50 Most Admired Companies in addition to being named the most admired airline for the seventh time in eight years. Additionally, Delta has ranked No.1 in the Business Travel News Annual Airline survey for an unprecedented seven consecutive years. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 323 destinations in 56 countries on six continents. Headquartered in Atlanta, Delta employs more than 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft. The airline is a founding member of the SkyTeam global alliance and participates in the industry’s leading transatlantic joint venture with Air France-KLM and Alitalia as well as a joint venture with Virgin Atlantic. Including its worldwide alliance partners, Delta offers customers more than 15,000 daily flights, with key hubs and markets including Amsterdam, Atlanta, Boston, Detroit, Los Angeles, Mexico City, Minneapolis/St. Paul, New York-JFK and LaGuardia, London-Heathrow, Paris-Charles de Gaulle, Salt Lake City, São Paulo, Seattle, Seoul, and Tokyo-Narita. Delta has invested billions of dollars in airport facilities, global products and services, and technology to enhance the customer experience in the air and on the ground. Additional information is available on the Delta News Hub, as well as delta.com, Twitter and .

 

About Air France-KLM

A global airline group with a strong European base, Air France-KLM’s main areas of business are passenger transport, cargo transport and aeronautical maintenance. Air France-KLM is the leading Group in terms of international traffic on departure from Europe. In 2018, it offers its customers access to a network covering 314 destinations in 116 countries thanks to its five brands Air France, KLM Royal Dutch Airlines, Joon, Transavia and HOP! Air France. With a fleet of 537 aircraft in operation and 98.7 million passengers carried in 2017, Air France-KLM operates up to 2,300 daily flights, mainly from its hubs at Paris-Charles de Gaulle and Amsterdam-Schiphol. Its Flying Blue frequent flyer programme is one of the leaders in Europe with over 15 million members. Air France-KLM and its partners Delta Air Lines and Alitalia operate the biggest trans-Atlantic joint-venture with over 270 daily flights. Air France-KLM is also a member of the SkyTeam alliance which has 20 member airlines, offering customers access to a global network of over 16,600 daily flights to more than 1,070 destinations in 177 countries. For more information visit: airfranceklm.com or via Twitter .

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