Delta operates humanitarian flight to St. Thomas

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By Brian Kruse • posted Sep. 11, 2017 1:24 pm

Delta on Monday operated a humanitarian flight from Atlanta to St. Thomas in the U.S. Virgin Islands, bringing in much-needed recovery supplies and carrying out 150 U.S. citizens to Detroit, including those with medical needs.

The Boeing 757 aircraft was loaded with items for the St. Thomas airport and Delta operations, including TSA supplies, satellite phones, batteries and phone chargers. Water, dry goods and non-perishable items were also included.

“This has been a herculean effort on behalf of the entire Delta team,” said Mike Lowry, General Manager - Charter Operations and Administration. “Departments across the company are working together and moving very quickly to make these efforts possible to help our customers and our employees.

There are multiple stories of Delta employees going out of their way to assist those in need, including Natalie Foster, Field Director – Airport Customer Service. “Natalie is a shining example of what the spirit of Delta is all about,” said Jeannine Ashworth, Director - Airport Customer Service. “While Irma was hitting Turks and Caicos, Natalie was providing much needed information about the hurricane’s status and location to our station leaders, who were covering for safety.”

Delta is working with officials and plans to operate a humanitarian flight to St. Maarten and one to Providenciales, Turks and Caicos Islands on Tuesday.

The Cyril E. King International Airport in St. Thomas; Princess Juliana International Airport in St. Maarten; and Providenciales International Airport, serving the Turks and Caicos Islands, remain closed. Delta continues to examine when regularly scheduled service will resume.

Delta and the Red Cross are asking customers and employees to donate money rather than in-kind items, due to the difficulty of transporting goods through impacted areas. People are also urged to donate blood to the Red Cross. 

Customers can support relief efforts by donating miles to the Red Cross through SkyWish, the charitable arm of Delta's loyalty program SkyMiles. Delta will match donations up to 10 million miles. Customers can also donate through Delta's Customer Microsite, created in partnership with the Red Cross. Donations will go toward immediate relief needs.

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