Leading CRM provider to demonstrate latest digital marketing and mobile communication tools at Hospitality Technology Europe
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Digital Alchemy, the pioneer of customer relationship management (CRM) and digital marketing solutions for the global hotel and spa market, is bringing its latest technology innovations to Hospitality Technology Europe 2014 in London, February 4-5.
Digital Alchemy will be showcasing its most recent advances in mobile-based communications as well as an array of CRM solutions designed to meet the growing needs of the hotel and spa market on all platforms. In response to the industry's demand for mobile solutions, Mobile Life was introduced in 2013. This is an innovative Cloud-based suite of solutions designed to meet virtually every hotel marketing and guest service need via the guest's smart phone or tablet computer. Each solution provides a valuable service to hotel guests while creating strong revenue opportunities and quick ROI for properties.
The centerpiece of Digital Alchemy's new Mobile Life suite is iNeed, a guest-facing mobile solution that makes it easy for guests to digitally submit service requests for common needs such as housekeeping, room service, valet, meeting room service requests and maintenance. Each request is instantly pushed to the hotel's guest response dashboard for hotel management and staff to view. This dashboard interface allows management to assign requests to the proper staff members or set up automatic notifications and track the status of each request in real time. iNeed can be integrated with the hotel's PMS and guest response system to streamline operations and give hotel staff instant knowledge of the guest's identity, preferences, needs and profile.
For a personal demonstration of any of Digital Alchemy's digital marketing and CRM solutions for hotels and spas, please visit stand # H271 during HTE 2014 in London, or visit www.Digital-Alchemy.com for more information.