DollarPhone Expands Prepaid and Wholesale Offerings with Enhanced Dialogic ControlSwitch

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Wednesday, July 30, 2014

Softswitch offers geographic redundancy, distributed architecture for unparalleled service

Parsippany, NJ – July 30, 2014 – Dialogic Inc., the Network Fuel® company, today announced that DollarPhone, the largest privately-owned calling card platform provider in North America, selected the Dialogic® ControlSwitch™ softswitch to offer enhanced session initiation protocol (SIP) services and local number portability (LNP) to both its wholesale and prepaid customers. With a “carrier-grade” distributed architecture, Dialogic’s ControlSwitch is able to power DollarPhone’s network infrastructure, allowing the prepaid juggernaut to focus on generating revenue through SIP-enabled applications and providing its customers with reliable and consistent service.

“DollarPhone’s customers expect impeccable quality at a competitive price, and Dialogic’s ControlSwitch and top-notch customer service team help us deliver on that promise,” said Josh Zaidman, DollarPhone’s chief technology officer. “With more than 1,000 calling card products and 200 wholesale carrier relationships, the ControlSwitch allows us to architect a reliable network with the geographic diversity we need.

Dialogic’s ControlSwitch System offers DollarPhone geographic redundancy, and the distributed architecture allows the company to manage its global networks as a single entity from a centralized location, rather than approaching each switch instance as a silo. With this centralized management function, DollarPhone can update the routing policies of its global network quickly to decrease operational overhead costs. Additionally, by enabling migration to LNP and helping DollarPhone drive significant activity to IP, the ControlSwitch eliminates the need for costly forklift upgrades while opening the door to alternative wholesale routes to grow more traffic.

“Service providers are under a great deal of pressure to support the influx of new subscriber traffic with zero impact to customer satisfaction; and budgeting for the infrastructure to support this type of activity is an added challenge for operators,” said Jim Machi, Dialogic’s vice president of product management. “Our support team’s commitment to DollarPhone’s switching migration is based on our understanding of the internal and external forces impressing upon the operator’s roadmap while identifying ways to cost-effectively scale its business.”

For more information about the ControlSwitch System, contact the Dialogic sales team at

About DollarPhone®

DollarPhone is a privately held company that operates as a licensed carrier with its own proprietary TDM fiber optic network that spans the entire US and Canada. DollarPhone, the largest privately owned – and one of the top three – calling card platform providers in North America, offers over 1000 calling card products targeted to a wide variety of market segments worldwide, offers prices among the lowest in the industry. DollarPhone is also a major player in the wholesale carrier arena, with over 200 wholesale carrier relationships. In fact, 30 of the top 25 global carriers are DollarPhone customers. For more information, visit

About Dialogic

Dialogic, the Network Fuel® company, inspires the world’s leading service providers and application developers to elevate the performance of media-rich communications across the most advanced networks. We boost the reliability of any-to-any network connections, supercharge the impact of applications and amplify the capacity of congested networks. Forty-eight of the world’s top 50 mobile operators and nearly 3,000 application developers rely on Dialogic to redefine the possible and exceed user expectations. Follow us on Twitter @Dialogic.

Dialogic, ControlSwitch and Network Fuel are either registered trademarks or trademarks of Dialogic Inc. or a subsidiary thereof (“Dialogic”). Other trademarks mentioned and/or marked herein belong to their respective owners.

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