Banckle has released newer version of live chat plugin for WordPress which also includes enriched features of Banckle.Chat cloud API
Lane Cove, NSW, Australia., August 19, 2014 - (PressReleasePoint) -
Banckle has announced the new version of live chat plugin for WordPress and makes it more powerful by adding new and enhanced features of Banckle cloud API for live chat in this plugin. This makes it very easy for users to setup live chat support on their websites.
After download this plugin, activating it is very easy. User can use existing Banckle account or register for new account on Banckle to activate this plugin without leaving WordPress backend. After activating the plugin, the live chat widget will automatically appear on their website. This widget will appear on default position but user can configure and place this widget accourding to their needs by clicking on the “Customize” option available in their plugin. If user want to add advanced features in their live chat widget like departments, reading chat transcript etc.. user can achieve this by signing in to their web-based dashboard.
Banckle.Chat is live chat and customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. Banckle.Chat can also be integrated with many 3rd party paltforms and offers separate plugins for Joomla, Wordpress, Drupal, Moodel, interspire, Sitefinity, SalesForce, Android, Apple iPhone etc and also integrates with many other Collaboration applications such as Freshdesk, Desk etc. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. User get all the freedom to customize the support structure as user like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visual and sound notifications are also supported. User can also track visitors and monitor their browsing activities using the analytics & reporting features.