Dutch Hospital Monitors Application Performance with Nimsoft

Nimsoft Solution Ensures Reliability of EZIS Patient Record System through Proactive Monitoring of Performance and Quality of Service

Redwood City, Calif. – June 3, 2009 –Nimsoft, the ”Big 4” alternative for IT performance and availability monitoring solutions, today announced that Westfriesgasthuis Hospital in Hoorn, The Netherlands, has chosen the Nimsoft Monitoring Solution to proactively monitor the performance of its ChipSoft EZIS Electronic Patient Record System. 

The EZIS system runs on 1,200 servers and is used by about 2,500 medical professionals throughout the hospital to access patient-critical medical information. Because Westfiesgasthuis relies heavily on electronic records, it is vital that the hospital be immediately aware of any performance or service issues with the EZIS system.

Westfriesgasthuis selected the Nimsoft Monitoring Solution after learning of a hospital in England that successfully used it to automatically monitor performance.  “We were immediately convinced that Nimsoft could solve our problems, especially after we discovered it was so easy to use and implement when compared to alternative solutions,” said Emiel Agema, unit head, I & MT System Administration and Integration for Westfriesgasthius. 

“The Nimsoft Monitoring Solution enables us to ensure the performance of the electronic patient record system by measuring performance from an end user’s perspective.  We’re pleased with Nimsoft’s performance, and in the future, we plan to extend the number of measurements we take with Nimsoft probes.”

Previously, Westfriesgasthuis Hospital had periodically monitored the performance of its electronic patient record system manually, using a stopwatch and plotting and displaying the results on an Excel spreadsheet.  This method was both time consuming and inaccurate.

With Nimsoft, the operations team can monitor various points of a typical transaction to determine the total time it takes to complete a transaction as well as the network latency for specific transactions within the system. 

As a result, the operations team is able to determine the quality of service throughout the day to ensure that the electronic record system is operating at peak performance.  Nimsoft made it easy for the IT group to view the information by displaying it on customized dashboards. This enables the hospital to deploy the resources that previously spent a great deal of time collecting data on more strategic projects.  

“Organizations make significant investments in crucial applications, and they want to make sure that that are getting the best performance from these expensive resources,” said Gary Read, president and CEO of Nimsoft. “For hospitals, these applications actually provide the information medical personnel need to make decisions in real-time about patient care and health.

Nimsoft gives the hospital’s operations group the information they need to measure—and maximize—the performance of these patient-critical applications so that the system is always running at maximum performance.”

The Nimsoft solution monitors the end-to-end performance and availability of IT infrastructure and services with more than 100 dedicated probes that support most major operating systems, servers, networks, applications, and databases. Nimsoft dashboards provide users with tailored views that show the real-time status of IT and critical business services to ensure always-on performance.   

About Nimsoft

Nimsoft is the fastest growing provider of next generation performance and availability monitoring solutions for the complete physical, virtual and cloud based IT infrastructure. The Nimsoft solutions redefine the standards for ease of use and speed of deployment - providing outstanding return on investment and unparalleled customer satisfaction. Over 800 customers in 36 countries rely on Nimsoft solutions to monitor their IT based business applications and services including cloud environments. These customers include mid-market and global organizations, such as Barclays Capital and Amway Corporation, Bay Area Rapid Transit, Ladbrokes, MTU Aero Engines, TriNet, TRW Automotive, and hundreds of leading managed service providers such as CDW Berbee, ENKI, Thomas Dureyea,
Easynet and Rackspace Managed Hosting. For more information, visit www.nimsoft.com

Nimsoft and the Nimsoft logo are trademarks or registered trademarks of Nimsoft Inc.  All other company and product names may be trademarks or registered trademarks of their respective companies. 

© 2009 Nimsoft Inc. all rights reserved.

For more information:

Nimsoft, Inc
Phone: +1 650 517 1975