EMC Infra named the first Australian Microsoft Gold Certified Partner for Software Products

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Infra and Microsoft show businesses how they can activate their customer support on upcoming roadshow

Sydney, April 12, 2001 - Microsoft Australia today recognised EMC Infra's superior web-centric support application, by announcing Infra as the first Australian Microsoft Gold Certified Partner for Software Products.

The Gold certification will provide a way for customers to identify Infra as having proven commitment and expertise in delivering software solutions based on Microsoft Windows 2000 Server.

"Given the number of choices in software products in the market today, customers need to quickly learn who is committed to integration and testing to ensure their software provider has a policy of testing and integration", said Jane Huxley, Director of Enterprise Partner Group, Microsoft Australia.

"Microsoft Gold Certified Partners need to meet a higher set of criteria for each category than in other certification programs, including enhanced certification and a portfolio of real-world customer references," she added.

Based in Sydney, Infra is a supplier of support automation technology to corporations worldwide, offering businesses flexibility, global reach, reduced costs and ease of administration. Their local customers include the Australian Stock Exchange, Toyota and St. George Bank across Australia.

"EMC Infra sees the Microsoft Gold Certified Partner status as dynamic for our business. Our clients and prospective clients are excited about the added value and guarantee that this certification provides, said Martin Curtis, Director Business Development, EMC Infra".

"The Microsoft Gold certification means that clients can feel confident that Infra is robust, reliable and fit into their Microsoft Windows 2000 environment" he added.

As a Microsoft Gold Certified Partner, Infra will receive additional benefits over and above other Microsoft Certified Partners. These benefits include elite brand identification, specialised training opportunities, increased product licenses, prioritised listing on referrals and business engagements, dedicated web-based communities, and annual events with relevant product teams.

Embarking on a roadshow in Sydney and Melbourne, Infra together with Microsoft will present Activate your customer support aiming to educate prospective and existing clients on how a full web-based solution can make a difference to the delivery of their customer support.

"Attendees will leave with an in-depth understanding of how full web applications work, their advantages and their significance for the delivery of customer support and business processes" said Curtis.

Activate your customer support will take place in Sydney on the 15th of May 2001 and then Melbourne on the 17th of May 2001. To register phone (02) 9956 6555 or visit www.infra.com.au.

About Microsoft
Founded in 1975, Microsoft is the worldwide leader in software for personal and business computing. The company offers a wide range of products and services designed to empower people through great software-any time, any place and on any device.

News Source : EMC Infra named the first Australian Microsoft Gold Certified Partner for Software Products