ePlus Expands Managed Services Offering with Enhanced Maintenance Support
HERNDON, VA – February 13, 2014 – ePlus inc. (NASDAQ NGS: PLUS – news) today announced that it has added a new option to its Managed Service offerings: Enhanced Maintenance Support (EMS). Designed to lower operational costs and improve customer service experiences, EMS is a manufacturer-certified alternative for customers' existing maintenance support programs. It delivers rapid problem resolution of critical network problems, access to expert U.S.-based technical support, flexible hardware coverage, and personalized capabilities.
The initial offering provides support for Cisco equipment, and will be expanded to include additional manufacturers in the near future. In addition to the foundational support services of ePlus’ current Managed Services offerings, ePlus Enhanced Maintenance Support also includes:
Onsite Restoration of Service
Automated Maintenance Status
Automated Security and Field Notices
Automated Delta Reports
“We’re pleased to expand our Managed Services offering with the addition of Enhanced Maintenance Support to help our customers streamline operational costs associated with technology support and contract and inventory management,” said Dan Farrell, senior vice president of national services for ePlus Technology. “This enhanced offering allows ePlus to deliver further business value and improved platform reliability, resulting in an increase in operational efficiency for our customers. EMS helps customers by increasing transparency and visibility into core components of their business, infrastructure, compliance, and security.”
ePlus Managed Services help enterprises proactively control their IT infrastructure and off-load a significant burden of day-to-day IT tasks in order to optimize operations and manage risk. ePlus has delivered Managed Services for more than 10 years to a wide range of customers across multiple industry verticals through its 24/7/365 Managed Services Center. For more information about ePlus Managed Services, visit www.ePlus.com/ManagedServices/Pages/default.aspx.
About ePlus inc.
ePlus is a leading integrator of technology solutions. ePlus enables organizations to optimize their IT infrastructure and supply chain processes by delivering world-class IT products from top manufacturers, managed and professional services, flexible lease financing, proprietary software, and patented business methods and systems. Founded in 1990, ePlus has more than 900 associates serving federal, state, municipal, and commercial customers nationally. The Company is headquartered in Herndon, VA. For more information, visit www.eplus.com, call 888-482-1122, or email firstname.lastname@example.org. Connect with ePlus on Facebook at and on Twitter at .
ePlus® and ePlus products referenced herein are either registered trademarks or trademarks of ePlus inc. in the United States and/or other countries. The names of other companies and products mentioned herein may be the trademarks of their respective owners.
Statements in this press release that are not historical facts may be deemed to be “forward-looking statements.” Actual and anticipated future results may vary materially due to certain risks and uncertainties, including, without limitation, possible adverse effects resulting from financial market disruption and general slowdown of the U.S. economy such as our current and potential customers delaying or reducing technology purchases, increasing credit risk associated with our customers and vendors, reduction of vendor incentive programs, and restrictions on our access to capital necessary to fund our operations; our ability to consummate and integrate acquisitions; the possibility of goodwill impairment charges in the future; significant adverse changes in, reductions in, or losses of relationships with major customers or vendors; the demand for and acceptance of, our products and services; our ability to adapt our services to meet changes in market developments; our ability to implement comprehensive plans for the integration of sales forces, cost containment, asset rationalization, systems integration and other key strategies; our ability to reserve adequately for credit losses; our ability to secure our electronic and other confidential information; future growth rates in our core businesses; our ability to protect our intellectual property; the impact of competition in our markets; the possibility of defects in our products or catalog content data; our ability to adapt to changes in the IT industry and/or rapid change in product standards; our ability to realize our investment in leased equipment; our ability to hire and retain sufficient qualified personnel; and other risks or uncertainties detailed in our reports filed with the Securities and Exchange Commission. All information set forth in this press release is current as of the date of this release and ePlus undertakes no duty or obligation to update this information.