FEMA Specialists Reach Out to Survivors in Mississippi Communities

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PEARL, Miss. – Specialists with the Federal Emergency Management Agency are reaching out to survivors in Mississippi’s storm-ravaged communities to help individuals register for assistance. Survivors may meet a specialist in their neighborhood or speak to one on the phone.

Crews of FEMA disaster survivor assistance specialists and FEMA Corps members are canvassing affected areas to provide on-site registration assistance, address immediate and emerging needs, and answer any questions specific to the registration process. Specialists can also provide referrals to additional resources.

FEMA crews are visiting homes, businesses, local organizations and churches in Itawamba, Lee, Lowndes, Madison, Rankin, Wayne and Winston counties.

Using tablets, crew members can help a survivor fill out an application for assistance on the

spot – collecting information in person. Crew members can be identified easily by their photo badges and either FEMA or FEMA Corps clothing. Mississippians are reminded to ask for federal identification before providing personal information.

Survivors in designated counties may also receive a phone call from FEMA Individual Assistance specialists if they have already registered for disaster assistance.

If called, applicants could be asked to verify their identity with some of the following information:

  • The last four digits of their Social Security number.
  • The address of their damaged home.
  • The applicant’s current mailing address.
  • The applicant’s current phone number.

If applicants receive a phone call from FEMA representatives and question the validity of the caller, they can contact the FEMA Helpline at 800-621-3362 to verify the source of the call. The FEMA representative will then make another attempt to call the applicant back. FEMA will not call applicants to request any banking information.

Should residents receive a call asking for banking information, they should contact the Mississippi Attorney General’s office at 601-359-3680 or visit www.ago.state.ms.us/.  

Survivors in the counties currently designated for Individual Assistance can register online at DisasterAssistance.gov or via smartphone at m.fema.gov. Applicants may also call 800-621-3362 or (TTY) 800-462-7585. The toll-free telephone numbers operate from 7 a.m. to 10 p.m. local time, seven days a week. Multilingual operators are available.

For more information on Mississippi disaster recovery, click www.fema.gov/disaster/4175. Visit the Mississippi Emergency Management Agency website at www.msema.org/ or the Facebook page at .


FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

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