First Marblehead Expands Relationship with Iron Mountain to Include Data Center Colocation

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Sept. 4, 2014-BOSTON - Security controls and compliance with industry-specific regulatory standards are top priorities for financial services firms when selecting a data center colocation provider. Iron Mountain® Incorporated (NYSE: IRM), the storage and information management company, announced it has signed a multi-year agreement to provide data center colocation services for The First Marblehead Corporation (NYSE: FMD), a leading provider of private student loan solutions for lenders, credit unions and schools.

“We are a long standing customer of Iron Mountain’s off-site data management services, and have developed a trusted relationship with them,” stated Richard Shepherd, managing director of Infrastructure and Shared Services at First Marblehead. “As a highly regulated financial services firm, it’s imperative that our data center service provider adhere to the highest security and compliance standards. When we recognized the need for changing providers, we believed that Iron Mountain clearly hit the mark with our requirements.”

In addition to their security and compliance requirements, First Marblehead was also looking for a provider to flexibly support their evolving business needs.  Iron Mountain’s secure Boston data center delivers a full portfolio of managed services – including carrier-neutral network connectivity, cloud backup and replication, certified technicians, helping hands services and more – for increased efficiencies. Colocating with Iron Mountain enables First Marblehead to leverage a single provider for its data center and managed services needs while benefitting from flexible and predictable contract options.

Iron Mountain’s superior commitment to customer service was another factor in First Marblehead’s decision to colocate in the Boston data center. “We’re pleased to welcome First Marblehead into our Tier III LEED Gold certified facility in Northborough,” said Mark Kidd, senior vice president and general manager, data centers, Iron Mountain. “We look forward to extending the same high standards of service they’ve come to expect from our data management business to meeting their data center needs.  Partnering with Iron Mountain allows customers to demand more and get more from their data center provider.”

Beginning September 2014, First Marblehead will occupy a secure dedicated space at Iron Mountain’s Boston data center, located in Northborough, Massachusetts.

About Iron Mountain’s Data Center Solutions

For more than a decade, enterprise organizations have trusted Iron Mountain to develop and manage their data center environments with a portfolio of ultra-secure facilities and compliant services.  Iron Mountain’s carrier and service provider neutral facilities offer both retail colocation and wholesale data center leasing options. This solution leverages Iron Mountain’s 63-year heritage of protecting information, helping organizations bring the same high levels of security and compliance to their data center environments.  The company’s national data center is located within a unique, 145-acre underground location outside Pittsburgh, Pennsylvania with additional data centers in Boston, Massachusetts and Kansas City, Missouri. For more information, visit www.ironmountain.com/datacenters.

About First Marblehead

First Marblehead helps meet the need for education financing by offering national and regional financial institutions and educational institutions the Monogram® platform, an integrated suite of design, implementation and credit risk management services for private label, customizable private education loan programs. For more information, please see www.firstmarblehead.com. First Marblehead supports responsible lending and is a strong proponent of the smart borrowing principle, which encourages students to access scholarships, grants and federally-guaranteed loans before considering private education loans; please see www.SmartBorrowing.org. Through its subsidiary, Union Federal Savings Bank, First Marblehead offers residential and commercial mortgage loans and retail savings, money market and time deposit products. For more information, please see www.unionfsb.com. First Marblehead also offers outsourced tuition planning, billing, payment technology services and refund management services through its subsidiary Tuition Management Systems LLC. For more information, please see www.afford.com. Through its subsidiary, Cology LLC, First Marblehead offers private education loan processing and disbursement services as well as life-of-loan servicing for lenders. For more information, please see www2.cology.com.

About Iron Mountain

Iron Mountain Incorporated (NYSE: IRM) is a leading provider of storage and information management services. The company’s real estate network of over 67 million square feet across more than 1,000 facilities in 36 countries allows it to serve customers with speed and accuracy. And its solutions for records management, data management, document management, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information for business advantage. Founded in 1951, Iron Mountain stores and protects billions of information assets, including business documents, backup tapes, electronic files and medical data. Visit www.ironmountain.com for more information.

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