FlexNet Operations is a comprehensive software entitlement management system that empowers application producers to enhance customer satisfaction, provide deep customer insight and efficiently manage the entire license lifecycle of software, entitlements and devices. Available as SaaS or on-premises, FlexNet Operations enables rapid product configuration to support the full software licensing spectrum, from strict enforcement to usage-based trust but verify software license compliance models.
FlexNet Operations enables application producers to reduce costs by automating software, entitlement and license lifecycle processes, including software delivery and license activation through a self-service portal.
Managing software licenses and entitlements isn't easy. Homegrown or legacy entitlement management tools might work initially, but can rarely grow to meet the changing needs of the software and intelligent device industries. FlexNet Operations provides a single, end-to-end entitlement management solution, from license lifecycle management for software, entitlements and devices, to software delivery and updates.
Only FlexNet Operations provides you with the ability to view and administer entitlements across all your products (on-premises, SaaS, cloud, virtualized and embedded applications) and license key generators, whether they support Flex, homegrown, or any third-party software licensing technology. It helps you increase your upgrade revenue by proactively tracking and reporting on software entitlements, subscriptions, version levels, expiring software licenses, and support contracts regardless of the technology used.
FlexNet Operations helps increase revenue and reduce costs by enhancing the customer's experience. It leverages Flexera Software's 20+ years of industry experience serving the software licensing, entitlement management and delivery needs of over 3,000 application producers in over 20,000 applications.
FlexNet Operations is a key component of the FlexNet Producer Suite, and is offered as a cloud, Software as a Service or as an on-premises solution.
Build New Revenue Streams with Flexible Software Licensing Models
Capitalizes on revenue opportunities by enabling you to quickly create new product configurations and license models – without involving your IT or development staff
Supports on-premises, SaaS, cloud, virtualized and embedded applications across the full software licensing spectrum, from strict enforcement to trust but verify software licensing and compliance models
Helps you to slash inventory costs by using software licensing, entitlement management and license lifecycle management to easily create and manage products (with FlexNet License Lifecycle Management).
Increase Customer Satisfaction
Empowers you, your customers and your channel partners with a 24x7 Web-based self-service portal
Enables you to easily return, modify, and rehost licenses and reassign entitlements, subscriptions and device capabilities at any time without calling support staff
Tracks which division or location owns the licenses so they can share or redistribute the licenses as needed (with FlexNet Advanced Organization Management).
Better Understand Customers and Boost Sales with Rich Reporting Data
Includes rich reporting capabilities that give you deep customer insight into who is receiving entitlements for what product
Shows the ratio of entitlements to software activations, how often entitlements are being returned and re-hosted, as well as which customers are requesting temporary licenses
Enables you to maximize revenue by giving sales real-time data on upcoming renewal opportunities
Ease the Pain of Mergers and Acquisitions
Provides a single, unified view for administering entitlements across all your license generators, whether they support Flex, homegrown, or any third-party software licensing technology
Simplifies back-office integration issues that come with mergers and acquisitions
Streamlines order entry, license generation, fulfillment, and change requests by integrating FlexNet Operations with your ERP and CRM systems
Get more value with FlexNet Operations when it is used with:
This white paper, authored by Cris Wendt, a Strategy Principal Consultant with Flexera Software, explores the top 10 reasons why most software vendors and high-tech manufactures choose to buy a COTS software licensing and entitlement management solution.
Leveraging Software Entitlement Management to Better Meet Customer Expectations
Jason Ruppert, Director of Operations at Harmonic, discusses why they moved away from a homegrown software entitlement solution to a solution by Flexera Software. They did so to better meet customer expectations for self service and reduce internal costs of maintaining and enhancing the system. Jason explains the process they went through and the benefits they realized in doing so.