Florida Blue Launches Jiva™, ZeOmega’s Population Healthcare Management Platform for Case Management and Disease Management

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Jiva successfully deployed in an accelerated implementation schedule; helps Florida Blue integrate its care management programs

FRISCO, Texas – April 15, 2014ZeOmega Inc., the premier provider of software solutions for population healthcare management, today announced that Florida Blue, Florida’s Blue Cross and Blue Shield company, has gone live on the Jiva™ population healthcare management software solution. The implementation, which was completed in less than nine months, will help Florida Blue improve operational efficiency, clinical productivity, and health outcomes for its members through enhanced collaboration among physicians, members, case managers, and other stakeholders.

Florida Blue, which deployed Jiva’s Case Management (CM) and Disease Management (DM) modules in the initial phase along with the corresponding care plan protocols, care analytics, and advanced reporting, is now able to integrate its care management programs for targeted support to help members manage their health challenges. Florida Blue is also leveraging Jiva’s clinical protocols for managing chronic conditions. This enables personalized care plans to be created automatically and consistently with the primary goal of improving health outcomes for Florida Blue members while lowering costs and improving workflow efficiency.

According to Florida Blue, comprehensive functionality and the ability to deliver on an aggressive timeline were key factors in their selection process. “Our goal was to establish a single platform to serve our member-centric engagement strategy with an emphasis on the entire care continuum, including wellness coaching, case management, and chronic condition management,” said Dr. Jannifer Harper, vice president and chief medical officer for Florida Blue. “In looking at ZeOmega’s past experience, we felt confident in their ability to deliver a solution that met our needs.”

In addition to the desired care management and disease management functions, Florida Blue required a technology platform that would support their business requirements today and in the future. Specifically, Florida Blue required the ability to consolidate care management functions from disparate systems into one member-centric care management platform. Jiva’s comprehensive, modular capabilities enable Florida Blue to not only achieve its short-term goals, but also to solidify its position as a leader in population health management well into the future.

“We are very pleased that Florida Blue is using Jiva to deliver population healthcare management services to its members,” says Nandini Rangaswamy, executive vice president and chief strategy officer for ZeOmega. “The ZeOmega team has a solid track record of delivering successful implementations. This, coupled with the Florida Blue team’s focus, hard work and preparedness, resulted in a very smooth deployment despite the project’s complexities and accelerated schedule. We are confident Florida Blue will continue to see the improved efficiencies and improvements to member outcomes they are expecting, and we look forward to our ongoing collaborations.


About ZeOmega
ZeOmega’s powerful population health management platform delivers high-value, strategic solutions enabling payers and care-delivery organizations to improve individual health and provider performance. With deep domain expertise and a comprehensive understanding of complex population health challenges, ZeOmega serves as a “true-north” partner for clients—offering flexible deployment and delivery models that leverage an innovative platform designed to integrate workflow, analytics, content and communication capabilities. By consistently meeting customer expectations and project benchmarks, ZeOmega has earned a sterling reputation in the industry for responsiveness and reliability. For more information, visit www.zeomega.com or call 214-618-9880. Follow ZeOmega on , LinkedIn or .

About Florida Blue
Florida Blue, Florida’s Blue Cross and Blue Shield company, is a leader in Florida’s health care industry. Our mission is to help people and communities achieve better health. Florida Blue has approximately 4 million health care members and serves 15.5 million people in 16 states through its affiliated companies. Florida Blue is a not-for- profit, policyholder-owned, tax-paying mutual company. Headquartered in Jacksonville, Fla., it is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. For more information, visit www.FloridaBlue.com.

Media Contact:
Ron Wozny


Trademark Information: ZeOmega and Jiva are registered trademarks or trademarks of ZeOmega, Inc. or its subsidiaries in the United States and other countries. Other marks or brands may be claimed as the property of others.

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