Fraser Milner Casgrain LLP appoints John Rider as firm’s new Chief Client Officer

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July 20 2010 - Toronto

Fraser Milner Casgrain LLP (FMC), one of Canada’s leading business and litigation law firms, is proud to announce the appointment of John Rideras the firm’s new Chief Client Officer (CCO). Mr. Rider will support FMC’s partners and other firm members in the development of client relationships and related strategies and initiatives.

For close to two decades, Mr. Rider’s professional career has encompassed various executive-calibre positions, where he acquired an in-depth understanding of clients and their needs in both legal and business environments. As FMC’s new CCO, he will be responsible for looking externally at servicing client relationships and internally at strengthening the firm’s overall culture and standards regarding client service.

"The role of CCO is fundamental to building strong bonds with our clients and ensuring we are continually meeting and exceeding their highest expectations," saidMr. Pinnington. "John’s extensive experience has provided him with a clear understanding of client service as well as the operational side of businesses and professional services firms, all of which are essential to the CCO role and will be of tremendous value to FMC’s partners, firm members and clients. We are delighted to welcome John to Fraser Milner Casgrain."

Mr. Rider began his legal career at FMC, joining the firm in 1989 as a summer student. He practised as a commercial real estate lawyer for a number of years before transitioning into business-focused roles. Most recently, Mr. Rider spent seven years as Vice President of the Commercial Division for First Canadian Title, the Canadian subsidiary of The First American Corporation (a Fortune 500 company, publicly-listed on the New York Stock Exchange). In this role, he managed the development of commercial title insurance in Canada, and was instrumental in strategic development, team building and client service programs for Canada.

Mr. Rider is a member of the Canadian Bar Association and a Fellow, American College of Mortgage Attorneys. He sits on the Planning Committee for Toronto’s Real Estate Forum belongs to the National Association of Industrial & Office Properties and the International Council of Shopping Centers. He holds a B.A. (Honours) from Queen’s University and an LL.B. from University of Western Ontario. 

For further information, please contact:

Alison Janzen
Fraser Milner Casgrain LLP
+1 416 863 4455

alison.janzen@fmc-law.com

Kelly Olive
Maverick Public Relations
+1 416 640 5525, ext. 230

kellyo@maverickpr.com

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