Printer-friendly versionHONOLULU – Hawaiian Airlines has moved its Maui-Los Angeles flight up by nearly 5 hours and cancelled evening flights in Hilo, Kona and Maui on Thursday, August 7 due to the expected landfall of Hurricanes Iselle and Julio.<?xml:namespace prefix="o" ns="urn:schemas-microsoft-com:office:office"?>
Transpacific Schedule Adjustment
Hawaiian Airlines will also be adjusting the departure time for one transpacific flight today. Flight HA 56 departing Maui for Los Angeles will now leave earlier than scheduled. The flight, originally scheduled to depart at 9:40 p.m., will now depart Kahului Airport at 5 p.m. and connect in Honolulu before continuing on to Los Angeles at 9:00 p.m.
Customers who are scheduled to depart on Flight HA 56 are advised to arrive at Kahului Airport as early as possible. If travelers are unable to arrive in time for the departure from Maui, they will be re-accommodated on the next available flight to Honolulu to connect to Los Angeles.
Change Fee Waivers
Hawaiian Airlines also announced yesterday that customers who are ticketed for travel on August 7 and 8, 2014 will be permitted to change their reservations without charge to flights through August 12, 2014. Change must be made prior to the departure of the originally scheduled flight and ticketed on or before August 12, 2014.
All change fees and applicable difference in fares will be waived provided that changes are made in the same class of service (i.e., Coach to Coach or First to First), based on seat availability and subject to the restrictions noted above. Changes must be made by Hawaiian Airlines personnel in Reservations or at the airport. Normal refund rules will apply.
Customers needing assistance should call Hawaiian Airlines’ reservations department at the toll-free number 1-800-367-5320.
High Call Volumes
Hawaiian Airlines’ reservation department is also experiencing high call volumes where callers are experiencing wait times that exceed one hour.
Customers who need assistance in checking the status of their flights are advised to check online at HawaiianAirlines.com.
About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 10 years (2004-2013) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian the highest of all domestic airlines serving Hawai‘i.
Now in its 85th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline, as well as the largest provider of passenger air service from its primary visitor markets on the U.S. mainland. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 160 jet flights daily between the Hawaiian Islands, with a total of more than 200 daily flights system-wide.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow updates on Twitter about Hawaiian () and its special fare offers (@HawaiianFares), and become a fan on its .