Published 14 January 2014
The new module extends the "Uniform" back-office solutions for Regulatory Services for the waste management operation a council is responsible for and easily integrates into other Idox management solutions. It offers real time accountability to manage workloads, timed response requirements and ownership, 24 hour citizen access to allow issue reporting and resolution reports, and the flexibility to be customised to customer requirements. The module also includes a commercial waste collection service solution and a waste management mobile module.
The time savings achievable for councils using this new module include the ability to report on issues in real time and to receive enquiries from the general public including sending back responses as relevant.
Sarah Clements, Managing Director, Contender comments; "We are delighted to have agreed a partnership with Idox as our principle channel to market. The rich functionality that Contender delivers presents an opportunity for customers to have an integrated solution from a single provider across multiple functions, releasing the potential to reduce costs and deliver real efficiencies."
Andrew Riley, Managing Director of Public Sector Software, Idox Group, adds; "The addition of the waste management module extends our market leading solution for land, people and property management used by over 250 local authorities. We are delighted to be able to offer an extension to our Regulatory Services solution for our customers through the partnership with Contender".
For more information please contact:
Tony Marshall, Head of Product Marketing, 07803 521 807 or email: firstname.lastname@example.org
Notes to Editors:
Idox's Public Sector Software division: serves over 90% of local authorities through supplying leading applications for core functions relating to land, property and people. Our planning, regulatory services and election management solutions provide the market-leading tools that allow our customers to effectively administer information, business processes and workflow.
Contender Systems Ltd
Contender Systems Ltd. specializes in Waste Management, Street Cleansing and Grounds Maintenance software. We have just completed development of a new mobile working solution and are currently developing new product lines including a garden waste module to provide true Cloud based solutions for this market sector.