ITC Infotech, a leading global IT services and solutions company, and a fully owned subsidiary of ITC Ltd, has expanded its global footprint in the Middle East & Africa (MEA) region by setting up an office in Dubai. The sales and marketing office of ITC Infotech in Dubai will focus exclusively on the MEA market and look at tapping promising sectors like BFSI, Retail and Oil & Gas, among others.
Commenting on the development, Mr. B Sumant, Managing Director, ITC Infotech,said, “Our objective is to be able to serve customers across the globe in all viable locations. ITC Infotech is engaged with several large customers in the region and we are providing mission critical services to leaders in the market. It was only appropriate that we open an office in the MEA region to consolidate and expand our presence.”
Said Mr. Vishal Kumar, Senior Vice President & Head of the MEA region, ITC Infotech, “We have been closely following this market and feel it is the opportune moment to set up a base here. This region offers immense opportunities in industries like Banking, Retail & Distribution, Manufacturing and Oil & Gas amongst others where we have unparalleled experience and expertise. This geographical expansion is a natural progression for us at ITC Infotech and we are confident of tapping the full potential of the MEA region. Our new office will also help us to work in close partnership with our existing customers in the region.”
In addition to providing traditional IT services like Testing, ERP implementation & Support, Infrastructure Services, Loyalty solutions, Application Development, Maintenance & Support, ITC Infotech will also offer services in the areas of cloud computing, analytics and mobility. The company is already witnessing strong demand for its differentiated services & solutions.
With the global economy on the path of recovery, the overall business sentiment in the region seems positive. As the banking industry continues to grow, banks and financial institutions in the region are investing heavily in Information Technology and Analytics, Engineering Services in the Oil & Gas sector are also looking up again after a brief slump and the Retail & Airline industries are looking at increasing customer intimacy.
According to Gartner1, in 2014, overall IT spending is projected to grow at 5.3%, with the services component growing at 3.7%. The region will witness similar growth rates in 2015 & 2016 also, indicating a steady & growing demand for IT services.