Category “Outsourcing Works – Award for Delivering Business Value in European Outsourcing”
The EOA Award celebrates excellence in European Outsourcing
14th August, London – Global IT services and Solutions company ITC Infotech has been conferred an award by the European Outsourcing Association in recognition of its long term engagement with Danske Bank. The company was presented an Award in the category of Outsourcing Works – Award for Delivering Business Value in European Outsourcing.
The EOA Awards, now in its fifth year, recognise and commend the efforts of companies and individuals who have demonstrated best-practices in outsourcing. The 2014 awards saw a record number of entrants, constituting suppliers, end-users and service providers from across Europe.
Danske Bank Group is the largest bank in Denmark and a leading player in the northern European financial markets. The Group focuses on retail banking and provides a wide range of financial services including insurance, mortgage finance, asset management, leasing services. Danske Bank has more than five million retail customers and a significant share of the corporate and institutional markets across Northern Europe.
Danske Bank’s engagement with ITC Infotech encompasses Personal Banking, Business Banking and Corporates & Institutions divisions. After working closely since 2006 to transform Danske Bank’s IT infrastructure, ITC Infotech now works as a virtual extension of the bank’s IT division. The company supports the Bank’s business across Northern Europe, and is serviced by experienced ITC Infotech specialists.
Through its association with ITC Infotech, the bank has benefited across several fronts including faster time-to-market for new products, a broader range of technical competencies, and minimised knowledge risk. ITC Infotech’s customised delivery model has also delivered significant savings in costs for Danske Bank.
Jens Klæbel, Senior Vice President - Danske Bank’s IT department, comments: “With ITC Infotech as our IT partner, we are now able to introduce new products & enhancements faster, which aligns well with our overall strategy of serving our customers in an efficient way. Over time, we have created a robust extension of our IT department, which is providing services for our operations across Europe. ITC Infotech’s flexible approach and tailored engagement model for Danske Bank has helped create a shared strategic vision for the future and our partnership approach is working very well.”
Prashant Gupta, Vice President – Banking, Financial Services & Insurance (BFSI), ITC Infotech said: “The financial sector is confronted with challenges of updating decades of legacy IT systems. In this regard Danske Bank has shown steadfast commitment towards creating a leaner, more efficient business framework. With Danske Bank, we have created a truly collaborative model, consistently delivering value. We are happy to have been recognised by the EOA for our work with Danske Bank.”
Kerry Hallard, CEO of the National Outsourcing Association (UK chapter of the EOA) said: “Once again the EOA Awards has seen a record-breaking year for submissions, featuring a host of best-practice examples from across the European outsourcing industry. We were delighted to see such variety and detail within this year’s entries, which goes to show the level of talent and professionalism that exists within our industry. We’d like to congratulate all the winners, and thank all those that took part. Thanks also go to our sponsors for supporting the event. Without them it would not be possible.”
ITC Infotech has been present in the Nordic region for over a decade and has forged long-standing partnerships with leading companies from across the region. With its contemporary and customised solutions, the company offers customers increased competitiveness, higher efficiency and lower costs, as well as works efficiency and productivity enhancements through the exhaustive knowledge and extensive industry experience garnered over the years.