COVENTRY, 10th February 2014: John Guest Ltd, the world’s leading manufacturer of push-fit fittings, pipe and plastic plumbing systems, has chosen Wesupply to deliver a fully-managed electronic trading service for the real-time exchange of critical business documents with its customers.
Although experienced in using Electronic Data Interchange (EDI) to automate communications with customers, the growing demand on internal IT resources and rising costs led the company to re-evaluate its EDI arrangements. The decision to outsource EDI to a managed service provider, whilst consolidating on to one B2B platform was subsequently made.
With Wesupply’s fully managed EDI service not only are John Guest free from the complexities of EDI, they have the reassurance that a dedicated team are pro-actively monitoring and resolving message validation errors, ensuring that no orders are missed or delayed.
“We decided to move all of our EDI capability on to one platform, as we wanted an outsourced solution with a proven track record of connecting with our customers.” says Martin Bentley, Director of IT & Communications, John Guest. “Wesupply’s managed service came highly recommended to us and their competitive, fixed annual price sealed the deal.”
“Like many of our clients, John Guest had experience of the Wesupply platform as a result of their trading relationship with one of Wesupply’s existing clients. We are delighted that John Guest recognised the benefits of our managed service and subsequently moved all its EDI to the Wesupply platform.” said Jerry Quinn, Sales Director at Wesupply.
John Guest Ltd will be using the Wesupply platform to automate the exchange of purchase orders, invoices, credits and remittances with its customers.
Wesupply Limited provides a fully managed and outsourced electronic business-to-business integration service, using a unique approach that maximises supply chain collaboration between independent organisations. This approach has consistently helped our customers secure tangible operational cost savings along with improved customer service, since the business was founded in 1999. Companies across all industries, including Retail, Building, CPG, Energy and Manufacturing rely on Wesupply to manage business-critical information flows for their extended supply chain processes.
John Guest Ltd is the world’s leading manufacturer of push-fit fittings, pipe and plastic plumbing systems. The company offers a range of more than 3,000 products addressing numerous tubing and pipe connection requirements. It serves several industries and applications, including drinks dispense, plumbing, pneumatics, compressed air systems, water purification, drinks vending, automotive and telecommunications.