The Landmark Bangkok Selects Newmarket Technology to Streamline Business

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The Landmark Bangkok ("Landmark Bangkok"), part of the prominent Landmark Lancaster Hotel Group and Summit Hotels and Resorts, has chosen the advanced technology solutions, Delphi.fdc and MeetingMatrix, from Newmarket® International, Inc. ("Newmarket"), an Amadeus company, to improve overall operations, increase revenue, and better manage sales teams.

Opened to the public in 1988, Landmark Bangkok is a luxury five star hotel located in the heart of Thailand's capital. In addition to the Landmark Bangkok, Landmark Lancaster Hotel Group has six properties in London and Bangkok.

"Streamlining operations and providing faster solutions is the key to growing our business. Newmarket is the leading technology supplier in hospitality, and their solutions are proven to be very secure, reliable and customizable to match different complicated business processes," said Mr. Douglas Glen, General Manager at Landmark Bangkok. "Going with Newmarket is a major and significant investment for Landmark Bangkok."

To accomplish their goals, Landmark Bangkok selected the following solutions from Newmarket:

"With the help of Newmarket solutions, we can address and streamline the whole sales and event process from client inquiry and sales activities to event execution. Everyone is informed about the status of events and their respective requirements," said Mr. Douglas Glen. "Managing all venues from one screen, we can check availability and make reservations for meeting rooms and guest rooms easily from the Function Diary and GRC. This provides protection from double bookings and the potential of lost revenue. We can even use all data for future event proposals."

"We are pleased that Landmark Bangkok has benefitted from Newmarket solutions in their daily operations," said Jeff Hiscox, President and CEO of Newmarket. "We look forward to supporting Landmark Bangkok as they continue to grow their business."

"Newmarket solutions are simple and easy to use. Their team is professional and always available for support," concluded Mr. Douglas Glen. "Newmarket solutions indeed increase operational efficiency, reduce errors and improve guest satisfaction."

About The Landmark Bangkok
Set on Sukhumvit Road, in the heart of the capital, The Landmark Bangkok had officially launched to the hospitality market on November 23, 1988. The hotel is central for shopping and business and is only steps away from the Nana station of the BTS Skytrain. There are a total of 398 guestrooms and suites. Dining includes RR&B, a classic grill room specialising in fine steaks and located on the top floor of the hotel, the Huntsman Pub, a British-style pub in the basement level, and Sui Sian, serving authentic Cantonese food prepared by Hong Kong chefs. Leisure facilities include a squash court, swimming pool and fitness centre. The 3rd floor offers a cluster of small and medium sized meeting rooms. The 7th floor has The Landmark Ballroom, which holds up to 1,100 guests for cocktails and 900 for a theatre presentation, the Conservatory, a light and modern meeting space that can hold 100 persons, and a number of breakout rooms. The 9th floor has the Krungthep Meeting Rooms, which can handle up to 130 people. The Sundeck on the 11th floor is an outdoor venue with spectacular city views and which can hold 300 guests. For more information on The Landmark Bangkok, please visit

About Newmarket International, Inc..

Since 1985, Newmarket® International, Inc. ("Newmarket"), an Amadeus company, continues to deliver proven business solutions for empowering hospitality organizations to lower costs and increase revenue, while improving customer satisfaction and guest loyalty. With more than 40,000 installations and 150,000 users in over 154 countries worldwide, Newmarket technologies are a cornerstone in the global hospitality industry. Offering solutions for sales and marketing automation, customer relationship management, catering and events, guest loyalty, meeting intelligence, workflow management, and property maintenance, Newmarket enables hospitality professionals to work smarter and better manage all aspects of their transient, leisure, groups and meetings business. For more information on Newmarket, please visit, like us on Facebook () and follow us on Twitter (, @NewmarketIntl).

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