Use of MadTranslations Allowed Miro Technologies to Complete Initial Translations of its Flagship GOLDesp™ Software and New Transportation Management System into Arabic in Three Months
La Jolla, CA — July 30, 2014 — Miro Technologies has selected MadTranslations, Inc., a subsidiary of MadCap Software, as its provider of translation and localization services. Miro is a leading supplier of maintenance, repair and overhaul (MRO) and supply management software to the aerospace and defense (A&D) and commercial MRO sectors. Working with MadTranslations, Miro was able to complete initial translations of both its flagship GOLDesp software and newly developed Transportation Management System into Arabic in three months.
Embarking on this new initiative of Arabic translation, it gave us confidence to know that MadCap and MadTranslations were also committed to the success and understanding of the project,” said Steve Walker, product manager for Miro Technologies. “We have appreciated the continued support of our global efforts and dedication to providing leading-edge services worldwide.”
A Complete Solution for Localized Communications
In early 2014, a Middle Eastern military customer asked Miro to deploy its solutions in Arabic. After careful evaluation, Miro selected the MadPak Suite as a complete set of tools to help modernize its online Help and further deploy it in multiple languages. First, Miro took advantage of MadCap Flare's native authoring and publishing for right-to-left (RTL) languages, including Arabic.
Miro then engaged MadTranslations to translate the terminology and project files for its GOLDesp software and Transportation Management System into Arabic. Given the seamless integration of MadCap products, MadTranslations was the natural choice to handle its translation and localization goals. Through a deep understanding of content authoring, the file structure of MadCap products, and the translation process, MadTranslations was able to complete the initial translation of Miro’s content within three months. Additionally, MadTranslations has helped to solidify the translations assets so that future updates can be handled in a timely, highly cost-efficient manner using the project update function in MadCap Lingo, the fully integrated translation tool for translators and content developers.
“Offering integration with MadCap Flare, MadTranslations is by far the best solution for helping us meet our customer requirements, and MadCap has provided superb assistance in helping us maximize the functionality of MadCap Flare. We are now on a steady path to modernizing and localizing our online Help, growing our business to better serve international markets,” Mr. Walker said. “MadCap and MadTranslations offer first class support and are always available to meet our needs, from assistance with planning the project through to detailed and responsive technical support.”
“As a leader in MRO and supply management software, Miro Technologies is a trusted partner for many companies as well as the aerospace and defense sector worldwide,” said Anthony Olivier, MadCap founder and CEO. “We are excited by Miro’s success in advancing the global reach of its end-to-end logistics and asset management solutions through localized online Help and software created with MadCap Flare and translations provided by MadTranslations.”
MadTranslations, Inc., a subsidiary of MadCap Software, provides a full array of language and business services, drawing upon the most accomplished professionals in the industry. Through a full range of localization services, MadTranslations helps clients succeed in the global market by localizing their products, software applications and technical documentation into more than 50 languages. The company’s process ensures that localized content is functionally, linguistically, and culturally flawless.
As a leading provider of authoring and publishing solutions, MadTranslations understands the importance of the localization (L10N) process to ensure that products and documentation are adapted to the technical, linguistic, and cultural requirements of a specific country and locale. Services include language translation, software localization, website localization, technical documentation, e-learning localization, project management, terminology management, training, consulting and technical writing. Visit www.madcapsoftware.com/services/translation/ to learn more.
About Miro Technologies
Miro Technologies is a leading provider of advanced software solutions that manage maintenance, repair and operations (MRO) for high value, complex assets for air, space, sea and ground. Miro's technology facilitates logistics enterprise integration to ensure organizational agility, optimize supply chain management and reduce sustainment costs. Miro's industry leading commercial off-the-shelf (COTS) software, GOLDesp, has been widely adopted by original equipment manufacturers (OEMs), defense contractors and military organizations as a key element in their defense system sustainment strategy since 1981.
The Boeing Company acquired Miro Technologies in October 2012. Miro Technologies and Tapestry Solutions merged together as non-fully integrated subsidiaries of The Boeing Company, to form Boeing’s Logistics Information Management Systems (LIMS). LIMS, a subdivision of the Boeing Training Systems and Government Services (TSGS), delivers value to Boeing and its customers by focusing its products and services on DoD, commercial, and international markets. Headquartered in San Diego, California, LIMS also has offices in Saudi Arabia, Oman and United Kingdom. For more information, visit www.mirotechnologies.com and www.tapestrysolutions.com.
About MadCap Software
MadCap Software, Inc. is a trusted resource for the thousands of companies around the globe that rely on its solutions for single-source multi-channel authoring and publishing, multimedia, and translation management. Whether delivering technical, policy, medical, marketing, business, or human resources content, MadCap’s products are used to create corporate intranets, Help systems, policy and procedure manuals, video tutorials, knowledge bases, eBooks, user guides, and more to any format, including high-end print, online, desktop or mobile. MadCap services include product training, consulting services, translation and localization, and an advanced developer certification program. Headquartered in La Jolla, California, MadCap Software is home to some of the most experienced software architects and product experts in the content development industry.