Child Graddon Lewis implements Union Square for AEC Professionals to streamline information
Multi award winning design practice Child Graddon Lewis has successfully streamlined its systems to cope with the ever-growing amount of information it was having to manage as staff numbers and project work increase. To support this change, the company selected Union Square for AEC Professionals, a project management tool with a proven record of providing secure and robust platforms to manage all aspects of the project life cycle. After just six weeks of implementation, CGL is now up and running with Union Square and already enjoying the benefits.
“Our previous system was old and dated with limited redevelopment and reinvestment on the horizon. We knew it was time to change and with the growth that the company was experiencing, it became increasingly important.” - Sean Collins, Director.
Child Graddon Lewis previously used three key systems for accounting, information management and timesheets. With no integration between the systems, the company was becoming increasingly disconnected. Having to input data across multiple platforms, double entry of project data was a frequent occurrence causing a frustrating drain on time and resources.
Aware of the problem, CGL began reviewing a number of systems in the industry but judged Union Square for AEC Professionals as the solution best suited to its needs. Child Graddon Lewis was keen to begin utilising the system as fast as possible and the team at Union Square were happy to oblige. After just six weeks the implementation process was complete and the company was already starting to notice the difference:
“Everything we need is integrated into one system, simplifying the way information is viewed and managed. With the inclusion of Project Accounting, we are also able to streamline invoicing procedures supporting our project planning and management.”
Union Square consistently invests time and money in the software and customer support, ensuring the software is always up to date and customer feedback is always considered when upgrading aspects of the system. It is because of this philosophy that so many organisations select Union Square as a trusted software partner, and a key reason why Child Graddon Lewis did the same. Now live, the consolidated approach Union Square provides has been working well. Fee earner’s time is being saved, there is no more risk of losing information and projects are being managed with greater visibility.
A crucial aspect of investing with a software provider is the level of support you receive. Sean offered his feedback on the support team at Union Square:
“The support on offer is fantastic, from the technical support offered on a daily basis, to the training that is provided for new starters, or for people wanting to increase their knowledge of the system. Overall we are very happy with how Union Square has worked with us to achieve our goals.”