Live2Support along with the strong integration with Microsoft Dynamics CRM and osCommerce gives a deeper insight into the customer needs by combining real time visitor and customer management features. This high power tool also engages visitors with updates and instant response which boost sales and reduce shopping cart abandonment.
Long Island, New York, United State., January 3, 2014 - (PressReleasePoint) - Live2Support takes pleasure to introduce Microsoft Dynamics CRM integration to influence business scale. It adds more power to business by reaching out to the website visitors proactively to drive more sales. This feature rich software allows the store owner to maintain their online stores, setup, product reviews and transaction security with no cost or time limitations. This integration carries a whole new level of website visibility and interaction by blending CRM data with chat records. Thus Live2Support integrates effortlessly out-of-the-box with Microsoft Dynamics CRM and osCommerce to generate revenue by engaging visitor in real time and save time with sales and customer service oriented processes.
With this influential integration Live2Support will be loaded with the following benefits and powerful features:
Ability to store chat transcript
Callback requests can be sent to the Microsoft Dynamics CRM
Receive live chats and calls directly from website on mobile GTalk)
Enhances personalized conversation by having full access to cases and contacts
Enables tracking details of web site visitor in real time
It helps in marketing campaigning strategy
It makes to stay ahead of competitors in customer support and services
It provides prompt and personalized support to customers.
Adds additional levels of productivity to sales, marketing and customer service departments
Create sales and support cases, contacts and leads and save them to Microsoft Dynamic CRM
Avail all kinds of offers and discount coupons through live chat
Update visitor with new product launch, offers on key items and shipping details
Instant view of the pages being browsed by the visitor
No additional software or hardware installation is needed
Live2Support is an escalating support system on window. It is an advanced communication solution which was initiated in 2003. This advance chat engine is loaded with facilities and updates to conduct a live conversation through multiple interfaces like iPhone, Android or any other smart phone with GTalk. It lets monitor website activities, surfing habits and Geo location of the visitors.
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