Department Awards $3 Million for Enterprise Statewide Licensing System, Citizen Access
SAN RAMON, Calif. – September 4, 2014 – Accela, the leading provider of civic engagement solutions for government, today announced the Michigan Department of Agriculture and Rural Development (MDARD) will deploy the Accela Civic Platform. The Accela solution will replace legacy technologies to support the department’s statewide licensing system, which serves the state’s 9.7 million residents and one of the most diverse agricultures in the country.
In its dual role of regulator and marketer, MDARD provides citizens of the Great Lakes State with quality services and information. The department is comprised of six divisions that use a customer-driven and solution-oriented approach. Divisions are dedicated to cultivate and expand new economic opportunities for the food and agricultural sector; to safeguard the public’s food supply; to inspect and enforce sound animal health practices; to control and eradicate plant pests and diseases; to preserve the environment by which the farming community makes their living and feeds consumers; and to protect consumers by enforcing laws relating to weights and measures.
MDARD will utilize Accela Licensing and Case Management solutions on the Civic Platform to merge licensing and inspection systems. By providing the highest level of configurability and flexibility to meet standard licensing and inspection needs, the solutions will streamline the issuance, tracking, and enforcement and inspections of licenses and businesses MDARD regulates. The department will also be able to easily create new license, inspection, case types and business rules associated with future regulations, statutory requirements and internal procedures. The State will also utilize:
Accela Citizen Access: A cost-effective way to move traditional counter and call center services to the web, providing citizens with easy and convenient multi-language online access to the County’s permitting, building and planning information and activities.
Accela Mobile Office: Designed specifically for field use and leveraging the latest in mapping technology, Accela Mobile Office will help agency staff create inspections, investigations and code enforcement cases from the field. Department field workers will be supported by Accela GIS, which integrates Esri ArcGIS maps with the Civic Platform.
Accela GIS: Provides a robust solution utilizing the State’s geospatial data to improve decision-making and help streamline processes. Accela GIS provides a geographic view of all licensing, inspection and case activities managed through the Civic Platform against map data managed and maintained in the State’s Esri ArcGIS.
MDARD joins a growing number of government agencies that leverage the Civic Platform to manage civic functions for Land and Asset Management, Licensing, Legislative Management, Recreation and Resource Management and Public Health and Safety.
“We’re very pleased to expand our longstanding partnership with the State of Michigan,” said Maury Blackman, Accela CEO and president. “We look forward to continuing to support the State in its efforts to provide excellent service to its citizens and its incredibly diverse agricultural community.”