Real-time communication is essential today for an organization to succeed. Whether managing team members or facilitating communication between employees, organizations cannot depend on accessing enterprise resource planning (ERP) systems from a single computer anymore. Conducting key business processes can be much easier with a mobile ERP.
Businesses simply cannot store data in a single place—they need to be able to access data on the move, something mobile ERP solutions offer. Mobile apps not only help employees access data more efficiently but they also increase the quality of communication.
Let’s imagine a salesperson with a new job. He can access the app to learn about internal sales statistics as well as information such as the shortest route to take while driving to sales meetings. When he closes the deal, he can instantaneously let others know of it as well.
If you are in the manufacturing industry, mobile ERP apps can be the best way to go forward. From job manuals to training, you can get more work done through a mobile ERP app.
Benefits of Mobile ERP
For one, expect that both front and back office employees will be more connected with each other. Customer service and pain points will be easier to address with one cohesive view of customer touch points.
Here is a look at some of the main benefits:
Cloud storage and improved service
Businesses often thought twice about using the cloud to store vital company information. With time, apprehensions faded due to the obvious benefits of using the cloud. Storing data in the cloud allows companies to access and share information at a much faster rate. For many companies this means customers get answers to their questions answered faster, improving the quality of service.
Building business recognition online is a great way to increase revenue and build brand loyalty. Using social ERP can help you make social networking a true ERP accessory.
A few decades ago, all companies had a middleman to collect data for the ERP systems. Now, however, that seems to have changed thanks to the direct link between ERP databases and machines for consumption and other updates.
Mobile ERP enables employees to have access to data that used to only be available if one were physically in an office, which reduces time wasted. Mobile access also cuts down time by reducing tedious and antiquated tasks such as paperwork.
Real-time data capture
There is no need to manually enter the same details repeatedly into different systems. Accurate, real-time data capture ensures that you have access to all data, even if you are miles away.
Gain the competitive advantage you need to do better. With proper ERP systems, you can reduce turnaround time and boost productivity. Better customer service can be an amazing plus as well.
Companies Using ERP
Put simply, organizations need to develop a proper approach to combat potential security problems. Mobile ERP solutions need to adhere to corporate security mandates and regulations. Companies tend to look at data transmission, BYOD strategies and procedures, malware and spyware detection among other policies.
Among companies, more than 88 percent of CIOs prefer an integrated IT system when choosing a proper ERP system. A good ERP solution will undoubtedly help organizations save time and money, while preventing disruption.
Let’s look at an example of Kawasaki. Located in Lincoln, Nebraska and Maryville, Missouri, Kawasaki Motors Manufacturing Corp, USA (KMM) is a company that saved around $1 million a year using mobile ERP. Kawasaki focused on process optimization and employed a mobile ERP solution to optimize savings. Kawasaki optimized the Kanban process, which monitors inventory levels at different production systems. With mobile ERP, the process got much faster.
Aggreko is a company that rents power worldwide and thus often faces logistical challenges. The company focused on minimizing IT costs with a mobile ERP solution. With mobile, the company was able to replace paper documentation completely and also integrate with the main ERP system so that real-time information was available for its mobile engineers. Engineers could also process all service order activities, check email, read barcodes, and update the system with distribution and inventory activity in real-time. Using mobile ERP helped the company optimize productivity and combat those challenges.
ACS Industries, a firm that offers attachment solutions, such as wheel loaders and backhoes to enhance performance on job sites, also benefited by using ERP solutions. It wanted a platform to communicate in a better way with users and gain mobility.
The same is the case with Western Digital. This company uses ERP solutions for customer grievance issues and gives timely and effective redress to complaints. It uses a portal to help in effective communication with customers and to engage new people.
Today, there are plenty of companies using ERP solutions. While there are clear benefits for all types of companies, perhaps manufacturing companies need ERP the most due to the nature of the work. However, other companies can reduce their IT costs and improve communication, helping improve management both internally and with prospective clients and existing customers.