Newmarket Launches HotSOS Mobile

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The power of HotSOS is now available for users in the palm of their hands.

Newmarket® International, Inc. ("Newmarket"), an Amadeus company, the proven business solutions provider for empowering hospitality organizations to lower costs and increase revenue, while improving customer satisfaction and guest loyalty, today announced the general availability of HotSOS Mobile for North America in English.

HotSOS Mobile is the next generation of H2GO. It empowers hospitality service teams to work in real-time with more flexibility and accountability, giving managers knowledge about operations in the palm of their hands. Utilizing a team-based approach, service orders are automatically directed into group "buckets" or backlogs. Staff members can be assigned to single or multiple teams so they only receive requests that pertain to their skill sets. HotSOS Mobile allows users to see their entire team backlog and complete assignments based on group decisions. Workload can be completed collectively, resulting in greater efficiency and individual accountability.

"The team backlog philosophy used in HotSOS Mobile has evolved from the Agile methodology in use by many of today's leading companies," said Luis Segredo, President MTech Division of Newmarket. "HotSOS Mobile allows companies to better utilize the strengths and abilities of their individual employees, thereby reducing costs and increasing productivity."

Newmarket is developing the future of mobility for hotel staff with Google Glass in HotSOS and REX. Learn more about this exciting development at HITEC 2014, Booth 901 in Los Angeles, CA, June 24 – 26, 2014.

About Newmarket International, Inc.
Since 1985, Newmarket® International, Inc. ("Newmarket"), an Amadeus company, continues to deliver proven business solutions for empowering hospitality organizations to lower costs and increase revenue, while improving customer satisfaction and guest loyalty. With more than 40,000 installations and 150,000 users in over 154 countries worldwide, Newmarket technologies are a cornerstone in the global hospitality industry. Offering solutions for sales and marketing automation, customer relationship management, catering and events, guest loyalty, meeting intelligence, workflow management, and property maintenance, Newmarket enables hospitality professionals to work smarter and better manage all aspects of their transient, leisure, groups and meetings business. For more information on Newmarket, please visit www.newmarketinc.com, like us on Facebook () and follow us on Twitter ().

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