Newmarket Technology Solutions Help Beijing International Hotel Improve Operations and Increase Growth

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Beijing International Hotel, a world-class Chinese luxury hotel, has selected Newmarket International, Inc. ("Newmarket") to provide multiple technology solutions to improve operations and support its business growth.

Opened in 1987, Beijing International Hotel is the first luxury 5-star hotel in China. Recognized as a premier destination for banquets, meetings, and conferences, it has almost one thousand guest rooms and 30 function rooms.

"With the expansion of the hospitality industry in China, it's critical that hotel operations become standardized yet flexible and customizable. Selecting integrated solutions from Newmarket helps us reach this goal," said Daisy Wang, Deputy Manager at Beijing International Hotel. "We are one of the first brands in China to adopt world-class business solutions to support our day to day operations. We chose Newmarket because it is the leading technology solution provider in hospitality with products that are reliable, flexible, and essential in helping us reach our goals."

Beijing International Hotel chose a suite of Newmarket solutions to help increase employee productivity, gain more insight into business operations, and improve guest satisfaction, including:

  • Delphi, the leading sales and catering solution for the hospitality industry, helps establish a standardized business process. It improves the efficiency of sales representatives, enables management to analyze and better manage sales teams, and increases bookings and revenue.

  • MeetingBroker captures leads from various channels then distributes them to sales personnel according to customized business rules.

  • eProposal enables users to easily create and send customized proposals to prospects. It allows sales representative to answer Requests for Proposals (RFPs) quickly, gaining the first responder advantage that leads to winning more business.

  • Delphi Diagrams streamlines the event planning process by enabling detailed function room setups to be created then sent to customers from within Delphi.

"Our employees have found the Newmarket solutions to be user-friendly, quick to learn, and easy to use," said Wang. "The powerful reporting capabilities in Delphi have helped us analyze and improve our sales and catering operations."

"We are honored that Beijing International Hotel has selected Newmarket to manage their internal processes, increase employee productivity, and improve guest satisfaction," said Jeff Hiscox, President and CEO of Newmarket. "We will continue to support Beijing International Hotel with our portfolio of hospitality solutions as they expand."

About Beijing International Hotel
Beijing International Hotel is a foreign related five-star hotel. It is located on east Chang' an Avenue in the center of Beijing, close to many historic sites including the Forbidden City (the former royal palace of the Ming and Qing dynasties) Tian' anmen Square and Wang Fu Jing Business Street. In addition, the hotel is within walking distance to CBD, Chinese Academy of Social Sciences, China Customs and Ministry of Foreign Affairs. The hotel is 400 meters from the Beijing Railway Station and 28 Kilometers from the Capital International Airport. It is surrounded by Bei Hai Park, Zhong Shan Park and efcs. The location of the hotel is very convenient for visitors, and is favorably located within multiple points of public transportation.

The Beijing International Hotel provides complete advanced meeting facilities and considerate and convenient services. There are almost one thousand comfortable and elegant guest rooms in the hotel. A beautiful view of the capital city is available on the executive floor. Starlight Revolving Restaurant & Bar located on the 28th floor of the hotel is the only place in downtown Beijing providing amazing 360-degree views of the city. Otherwise, you can enjoy a most comfortable tourist time at Tan Restaurant as well as.

The Convention Center is equipped with the latest technology and offers 30 functions rooms of flexible meeting, event and exhibit space. The specially designed Grand Hall with 2000 square meters of space represents a beautiful scene of Chang' an Avenue. The hotel professional events team plans every detail of banquet, conference, and exhibition events to deliver a successful outcome. It is beneficial to your business travel.

For more information on Beijing International Hotel, please visit www.bih.com.cn/en/index.html.

About Newmarket International, Inc.

Since 1985, Newmarket® International, Inc. ("Newmarket") continues to deliver proven business solutions for empowering hospitality organizations to lower costs and increase revenue, while improving customer satisfaction and guest loyalty. With more than 40,000 installations and 150,000 users in over 154 countries worldwide, Newmarket technologies are a cornerstone in the global hospitality industry. Offering solutions for sales and marketing automation, customer relationship management, catering and events, guest loyalty, meeting intelligence, workflow management, and property maintenance, Newmarket enables hospitality professionals to work smarter and better manage all aspects of their transient, leisure, groups and meetings business. For more information on Newmarket, please visit www.newmarketinc.com.

News Source : Newmarket Technology Solutions Help Beijing International Hotel Improve Operations and Increase Growth

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