NHS Business Services Authority Helps Improve Patient Care with Oracle

Oracle's picture

Rapid, Large-scale Data Analysis Helps to Save £581 Million in Two Years

Oracle OpenWorld, San Francisco, Calif.—Oct 3, 2017

The NHS Business Services Authority (NHSBSA), an Arm’s Length Body of the UK Department of Health that provides critical services to the NHS and its patients, has helped to improve patient care by uncovering new efficiencies since implementing Oracle Exadata in 2015. The new technology and processes have also helped enable the NHSBSA to create £581 million of savings for the NHS to put back into patient care.

Using Oracle Exadata, the NHS Business Services Authority (NHSBSA) is able to provide data so that the NHS and other clients, for example Clinical Commissioning Groups (CCGs), can make better-informed treatment decisions for patients. Since implementing the solution, it has been able to combine billions of data points on prescriptions, medicines, medical exemptions, doctor relationships, and call centre services from across the organisation and use this to reveal potential new efficiencies, all of which enable the wider healthcare system to provide better outcomes for patients.

Nina Monckton, chief insight officer at the NHSBSA said: “The NHS sits on billions of data points that have the potential to deliver tremendous value to the wider healthcare system in the UK when combined and analysed effectively. This is something we could never have done without significant processing power beyond what was available to us. Oracle Exadata has helped us make major headway so far, and we continue to uncover new ways to advise the wider NHS on improving the care it provides to patients each day.”

The ability to manipulate and draw insight from patient data has also helped the NHSBSA to manage prescriptions more securely and fight the pressing issue of anti-microbial resistance. By providing accurate, reliable data back to clinicians and policy makers it has enabled antibiotic prescribing to be reduced by 7%.

Dermot O’Kelly, senior vice president UK, Ireland 7 Israel at Oracle said: “Antimicrobial resistance is a major problem, not just in the UK but around the globe. The United Nations General Assembly unanimously agreed to tackle this issue just over a year ago, and by taking a data-driven approach to cut down the unnecessary use of broad spectrum antibiotics, the NHSBSA is showing the world how technology can help in the fight against over-medication and the rise of drug-resistant disease.”

Additionally, to help reduce the financial burden on the UK’s health system, the NHSBSA set itself the goal of delivering £1 billion in savings for the NHS to reinvest in patient care by the end of 2018. The NHSBSA responded by setting up an analytics lab, where it could consolidate its data, to uncover opportunities locked in this this information.

The project was about working smarter and faster, reducing the risk of error in our operations and most importantly helping to present options to the wider NHS to enable it to deliver higher standards of patient care and better outcomes. In doing this we were able to uncover cost savings that will allow the UK healthcare system to invest even more funds into providing the best possible care.” concluded Monckton.

Contact Info

Cathy Toft



About the National Health Service Business Services Authority

The NHS Business Services Authority is a Special Health Authority and an Arm’s Length Body of the Department of Health which provides a range of critical central services to NHS organisations, NHS contractors, patients and the public. Its purpose is to support a better NHS with a key strategic goal of creating £1 billion for patients.

For more information about the NHSBSA, please visit www.nhsbsa.nhs.uk

About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

About Oracle OpenWorld

Oracle OpenWorld, the industry’s most important business and technology conference for the past 20 years, hosts tens of thousands of in-person attendees as well as millions online. Dedicated to helping businesses leverage Cloud for their innovation and growth, the conference delivers deep insight into industry trends and breakthroughs driven by technology. Designed for attendees who want to connect, learn, explore and be inspired, Oracle OpenWorld offers more than 2,500 educational sessions led by more than 2,000 customers and partners sharing their experiences, first hand. With hundreds of demos and hands-on labs, plus exhibitions from more than 400 partners and customers from around the world, Oracle OpenWorld has become a showcase for leading cloud technologies, from Cloud Applications to Cloud Platform and Infrastructure. For more information; to register; or to watch Oracle OpenWorld keynotes, sessions, and more, visit www.oracle.com/openworld. Join the Oracle OpenWorld discussion on .

Safe Harbor

The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle Corporation.

Statements in this article relating to Oracle’s future plans, expectations, beliefs, and intentions are “forward-looking statements” and are subject to material risks and uncertainties. Such statements are based on Oracle’s current expectations and assumptions, some of which are beyond Oracle’s control. All information in this article is current as of October 3, 2017 and Oracle undertakes no duty to update any statement in light of new information or future events.


Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Copy this html code to your website/blog to embed this press release.