Nordstrom Teams with Sterling Commerce to Improve Customer Order Lifecycle

Printer-friendly versionPDF version

8/25/2010

Columbus, Ohio – Aug. 25, 2010–Sterling Commerce, an AT&T Inc (NYSE:T) company, today announced thatNordstrom, a leading fashion specialty retailer, is leveraging the company’s collaborative supply chain solution,Sterling Selling and Fulfillment Suite, as part of ongoing efforts to enhance its customer shopping experience.

“Nordstrom appreciates the importance of investing in the right IT systems to support growing customer expectations,” said Jim Bengier, global retail industry executive at Sterling Commerce. “Sterling Commerce is pleased to be working with Nordstrom in enabling the retailer to improve its shopping experience and selling effectiveness.”

Nordstrom has implemented several solutions within Sterling Selling and Fulfillment Suite, includingCatalog and Offer Managementand SterlingOrder Management, to enhance its order capture and fulfillment capabilities.  Sterling Commerce solutions provide the retailer with one centralized order hub to synchronize and orchestrate customer orders.  Sterling Selling and Fulfillment Suite extends Nordstrom’s existing systems to help improve service, make more efficient use of inventory and reduce costs.

Sterling Selling and Fulfillment Suite, a collaborative supply chain solution, allows companies to present a unique buying experience for their customers in all the ways they sell — Web, call center, store and field sales.  In addition, it provides companies with control over the entirefulfillment lifecycle. 

About Sterling Commerce

Sterling Commerce, an AT&T Inc (NYSE:T) company, helps companies optimize and transform theirBusiness Collaboration Networkto accelerate revenues and reduce costs.  Sterling Commerce provides more than 18,000 customers worldwideapplicationsandintegration solutionsto connect, communicate and collaborate inside and outside their enterprise.  More information can be found atwww.sterlingcommerce.com.

News Source : Nordstrom Teams with Sterling Commerce to Improve Customer Order Lifecycle