One Year of Progress After North Carolina Floods

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DURHAM, N.C. – In October 2016, most models projected Hurricane Matthew to turn away from the East Coast in a northeasterly direction. The powerful storm instead stayed on a northerly course up the coastline. Matthew inundated the state with torrential rains and storm surge, producing historic levels of flooding across much of the state. The flooding continued for days after the storm.

One year after the hurricane, North Carolina has made significant progress toward recovering from the impact of the storm. Survivors and their communities are working alongside local, state and federal partners to build back better in the spirit of resilience.

To date, survivors have received nearly $555 million in federal disaster assistance through a variety of sources.

  • Nearly $69 million in grants has been approved for a place to stay for homeowners and renters whose residences were uninhabitable and to make essential repairs for homes to be safe, sanitary and secure.
  • Nearly $30 million in grants has gone to homeowners and renters to repair and replace certain household items and for burial, medical and dental expenses.
  • Homeowners, renters and businesses have received more than $102.5 million in low-interest disaster loans from the U.S. Small Business Administration to repair, rebuild and replace damaged property and contents. Disaster loans cover losses not fully compensated by insurance or other sources.

The National Flood Insurance Program (NFIP) paid 4,826 claims for flood damages totaling $195.5 million. The NFIP has closed out 100 percent of the claims filed.

Nearly 29,700 survivors visited 38 disaster recovery centers (DRCs) where they met face to face with federal, state, local and volunteer representatives.

More than 44,000 survivors spoke with FEMA disaster survivor assistance specialists. These specialists canvas affected communities to provide recovery information, encourage survivors to register for assistance, and listen to their concerns.

FEMA inspectors surveyed more than 62,500 residences for damages.

Disaster unemployment assistance provided financial assistance to 1,326 individuals whose employment or self-employment was lost or interrupted as a direct result of Hurricane Matthew and for those who were not eligible for regular unemployment insurance benefits.

Moving back home marks significant recovery progress for survivors and their communities. Many survivors have successfully taken this step because of the volunteers from North Carolina and across the country who have donated their time and skills.

Voluntary, faith and community-based groups are coordinating with their local, state and federal recovery partners to identify survivors in need and ensure resources are there to help. This coordination has resulted in making repairs and donating essential items like furniture and appliances so survivors can get back home.

Local and state government infrastructure and certain private nonprofit organizations in 50 counties are progressing in their recovery with the help of FEMA’s Public Assistance (PA) program. The program has obligated more than $158 million.

This amount includes $16.6 million in 406 projects for risk-reduction improvements to roads, waterways, bridges, dams, buildings and other public structures already eligible for Public Assistance reimbursement.

The PA program is relieving burdens on local governments and the state by reimbursing 75 percent of eligible costs to restore essential services like roads, bridges, utilities, schools and hospitals.



FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards. Follow FEMA on Twitter at . Download the FEMA app with tools and tips to keep you safe before, during and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to or follow North Carolina Emergency Management on  and . People or organizations that want to help ensure North Carolina recovers can visit or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private nonprofit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling (800) 659-2955, emailing, or visiting SBA’s website at Deaf and hard-of-hearing individuals may call (800) 877-8339.

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