Pinnacle Clients Rolling-Out Ingenico’s Advanced Payment Terminals

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Advanced Signature Capture Payment Terminals at all Locations

ARLINGTON, Texas, January 27, 2009 – The Pinnacle Corporation (Pinnacle) announced today that it has completed full integration between the Pinnacle Palm POS™ and Ingenico’s line of advanced payment terminals, and that several of Pinnacle’s clients are in the process of rolling out of these devices. Completion of this project offers new and advanced features that have positive impacts on retailers as well as consumers, from both the financial and customer service perspective. The Pinnacle Palm POS integration efforts to Ingenico’s i6000 series payment terminals now provide:

• Electronic Signature Capture– no more printing, storing and retrieving paper receipts, and faster for the consumer

• Business Intelligence Integration– adds the ability to re-create a ticket with electronic signature at the store or the home office using Pinnacle’sEPM™Business Intelligence solution. No more searching for receipts when inquiries or disputes arise.

• Contactless Payment– RFID contactless payment reader makes transactions faster and safer for consumers carrying these new payment cards

• Scrolling Receipt– allows customers to see items on the payment terminal as they are rung by the cashier, augments or removes the need for a pole display

• Threshold Signature Amount– define minimum limits for which no signature is required, faster for the consumer and saves paper

• Graphics Support– a great way to increase awareness to promotions, loyalty programs, or simply to convey messages to the consumer

In addition to these benefits the Ingenico terminals meet all PED (PIN Entry Device) requirements surrounding PCI Compliance, as mandated by Visa and the PCI SSC (Payment Card Industry Security Standards Council), and offer advanced 3DES encryption; a powerful combination when combined with Pinnacle’s fully PCI Compliant Palm POS.

For more information about the benefits of POS integration with advanced payment terminals,click here.

Several Pinnacle clients are in the process of acquiring and rolling out these advanced Ingenico terminals, including Tedeschi Food Shops of Rockland, MA; WILCOHESS of Winston-Salem, NC; and Flash Foods of Waycross, GA. These organizations have developed quick turn ROI’s associated with implementing this technology and are well on their way to installing Ingenico payment terminals at all of their retail locations. Additional Pinnacle Palm clients are following suit, currently evaluating the terminal’s capabilities and improvements to efficiency, customer service, and positive financial impacts.

“At WILCOHESS we believe that our implementation of the Ingenico platform will not only deliver a better customer experience, but significantly impact store costs.” saidEd Freels, CIO at WILCOHESS. “Signature capture allows us to no longer print the store receipt copy of the credit transaction. If we don’t print it, we don’t have to ship it. If we don’t have to ship it, we don’t have to store it. We save in all those cost areas. Additionally, Pinnacle’s EPM-30 will allows us to replicate any store credit receipt with signature at the home office, thus reducing charge-backs and time spent searching through thousands of other receipts.”

“Palm’s interface to the Ingenico i6000 series terminals offers so many benefits,” saysDenise Lewis, Palm POS Product Manager at Pinnacle. “For retailers who would like to reduce their hardware footprint and associated costs, these terminals can replace the customer pole display on the POS. Then there are the obvious paper cost savings for retailers who implement electronic signature capture. And there is also the ’green’ appeal - consumers are thinking more about conservation and consciously choosing to do business with “green” companies. Particularly in the petroleum industry it is difficult to be seen by the public as an environmentally friendly company but by implementing paperless credit transactions retailers have a visible, tangible way to promote that their organization is doing its part to conserve and protect our environment. For so many reasons the Ingenico i6000 terminals are a great solution for the many retailers who will be replacing older non-PED compliant devices before the July 2010 deadline.”

“Flash Foods is excited about the benefits associated with the implementation of the Ingenico platform. The PCI compliant payment terminals fully integrate to our PCI Compliant Palm POS, allowing Flash Foods to provide a better customer experience with electronic signature capture, scrolling receipts, and threshold signature amounts while reducing our cost and ensuring cardholder data security. We are also able to utilize the terminals to push out special promotions and information about “Rewards in a Flash”, our loyalty program” saidJenny Bullard, CIO at Flash Foods.Palm POS has a broad range of capabilities that are desired by today’s more progressive convenience store marketers. With advanced scanning and an intuitive touch-screen cashier interface, Palm POS improves your ability to service your customers. Palm POS is hardware flexible, and works with a variety of scanners, printers, pole displays, security cameras, lottery, money order, kitchen video, price sign, car washes and more. Nationwide, it is used to process more than $ 10 billion in total convenience store sales and is certified on more than ten different credit payment networks. With an open architecture, it provides comprehensive management, operational and retail reporting across the enterprise for better, more accurate and timely decision making.

Pinnacle Palm POS™ 

For information on any Pinnacle product or service, e-mailsales-info@pinncorp.com, call 1-800-366-1173, or visit the Pinnacle website atwww.pinncorp.com.

About Pinnacle

The Pinnacle Corporation (www.pinncorp.com) is the leader in the automation technology industry focusing on the rapidly evolving convenience store and petroleum industries. Pinnacle delivers products that automate the broad spectrum of convenience store operations and supply chain management of fuel operations. Nationwide, Pinnacle's products and services are used daily in thousands of convenience outlets to automate and improve their store operations and by fuel marketers to increase their efficiency in the complex management of fuel delivery.Pinnacle is committed to solving key industry issues that make the greatest impact on an organization’s success. Let us show you how our PCI Compliant Palm POS and our Store and Home Office solutions can offer you streamlined efficiency and the data that matters, on time, every day. Our products include EPM Business Intelligence Suite and Enterprise Loyalty Suite. Make your business more profitable and efficient using the latest technology from a proven provider. Your choice is simple, pick Pinnacle!

About Flash Foods

Flash Foods (www.flashfoods.com) is headquartered in Waycross, Georgia, and operates a chain of 180 convenience stores in Georgia and Northern Florida. A Pinnacle client since 1996, Flash Foods utilizes an enterprise-wide suite of Pinnacle applications. The Jones Company is the holding company for Flash Foods. It also owns Fuel South, Inc., Distribution South, and Walker Jones Dealership.

About Ingenico

Throughout the world, businesses rely on Ingenico (www.ingenico.com) for secure and expedient electronic transaction acceptance. Ingenico products leverage proven technology, established standards and unparalleled ergonomics to provide optimal reliability, versatility and usability. This comprehensive range of products is complimented by a global array of services and partnerships, enabling businesses in a number of vertical sectors to accept transactions anywhere their business takes them.

About Tedeschi Food Shops

Tedeschi Food Shops (www.tedeschifoodshops.com) is headquartered in Rockland, MA and has been operating in the retail food business since 1923. The Tedeschi Family Philosophy of quality and customer service began then, and continues today in Tedeschi Food Shops. Over the years the Tedeschi name progressed throughout Southeastern Massachusetts and Cape Cod; with Tedeschi Supermarkets, Angelo's Supermarkets and Curtis Compacts, which was acquired in 1972. Today Tedeschi Food Shops operates throughout Massachusetts, Rhode Island, Connecticut and New Hampshire.

About WILCOHESS

WILCOHESS (www.wilcousa.com) is a leading operator of travel plazas and convenience stores in the Southeastern United States. WILCOHESS offers first class convenience and value to patrons at their 400+ stores and restaurants. WILCOHESS specializes in delivering the fleet management solutions to companies that depend on the road with years of industry experience and expertise put into a fueling program designed exclusively for fleets engaged in local and regional travel.

Contact Information:

Tracie Wilbanks
The Pinnacle Corporation
1-800-366-1173, extension 293
 

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