New solution enables network operators to provide service plan quality and transparency
FREMONT, Calif., February 4, 2014 — Procera Networks, Inc. (NASDAQ: PKT), the global Internet Intelligence company, today announced “Service Plan Assurance,” the industry’s first service plan quality and transparency solution. Now, fixed and mobile operators can provide individual subscribers with real-time and historical score cards detailing application performance and traffic management impact. This solution demonstrates to subscribers that they are getting the performance and quality of experience that the network operators are promising, making any network management policies enforced in the network transparent to end users.
“Service providers want to make a commitment to their subscribers that they will get the value they are expecting from their service plan choices,” said James Brear, President and CEO of Procera Networks. “Procera’s technology has always designed fairness and transparency into its PacketLogic™ traffic management products so that service providers implementing network management policies can readily understand the impact these algorithms have on their customers. By introducing our Service Plan Assurance solution we believe that our philosophy of fairness can be easily implemented and demonstrated to subscribers.”
Procera’s PacketLogic solutions offer network operators easy to use and easy to measure capabilities in customer experience assurance. PacketLogic solutions are able to ensure that the correct level of service is being delivered to the customer, as well as measure the impact of network congestion on the customer’s end user experience. The operators’ customer service team can also see a real-time and historical view of exactly what quality of service that user has been delivered, regardless of their location or the devices that they are operating.
The Service Plan Assurance solution is differentiated from other offerings in the market that look to offer customer experience assurance. First, the fair usage portion of the solution can scale to millions of subscribers and is fully service plan aware, ensuring that operators can simultaneously provide fair access to different service plan tiers active on their network. Second, the solution can not only report on the customer experience in real-time or historically, but also ensure quality of experience through direct actions on the network, and detail the impact that any traffic management has on individual subscribers and applications. Finally, the solution includes numerous views for the customer experience based on the role of the operator’s personnel – marketing, customer service, engineering, etc. – in a simple to use web-based interface that can be customized by Procera based upon operator feedback.
The Service Plan Assurance solution is generally available today from Procera. For more information on Procera or to purchase PacketLogic solutions, please visit the company’s website or contact firstname.lastname@example.org.
About Procera Networks, Inc.
Procera Networks Inc. (NASDAQ: PKT) delivers Internet Intelligence solutions to service providers and network equipment manufacturers for analytics and enforcement of broadband traffic worldwide. Procera’s solutions provide actionable intelligence and policy enforcement to ensure a high quality experience for any Internet and network connected device. For more information, visit http://www.proceranetworks.com or follow Procera on Twitter at .
This press release contains forward-looking statements related to Procera Networks, Inc., including statements relating to the anticipated benefits of “Service Plan Assurance,” the potential applications for Procera’s products and the performance of its products. Statements in this release that are not historical or current facts are forward-looking statements. All forward-looking statements in this release are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These statements are not guarantees of future performance and involve known and unknown risks, uncertainties and other factors that may cause the Company’s actual results, performance or achievements to be materially different from any future results, performances or achievements expressed or implied by the forward-looking statements. These risks and uncertainties include, without limitation, risks and uncertainties related to the acceptance and adoption of Procera’s products and solutions; the Company’s ability to service and upgrade its products; its dependence on a limited product line and key customers; its dependence on key employees; its ability to compete in our industry with companies that are significantly larger and have greater resources; its ability to protect its intellectual property rights in a global market; its ability to manufacture product quickly enough to meet potential demand; its ability to continue to integrate Vineyard Networks and realize anticipated benefits from the acquisition; and other risks and uncertainties described more fully in the Company’s documents filed with or furnished to the Securities and Exchange Commission. More information about these and other risks that may impact Procera Networks’ business are described in the "Risk Factors" sections of its Form 10-K filed for the year ended December 31, 2012 and its Form 10-Q filed for the quarter ended September 30, 2013, and other reports filed with the SEC, which are available free of charge on the SEC's website at http://www.sec.gov or on Procera’s website at http://www.proceranetworks.com. Given these risks and uncertainties, investors should not place undue reliance on forward-looking statements as a prediction of actual results. All forward-looking statements in this press release are based on information available to Procera as of the date hereof, and the Company undertakes no obligation to update, amend or clarify any forward-looking statement for any reason.