QLogitek Integrates and Automates Trading Partner Processes for Virgin Mobile

QLogitek has tailored a solution to Virgin Mobile Canada which allows the telecommunications company to integrate and automate its former EDI-based trading partner procurement processes.

Toronto, Nov. 19 (PressReleasePoint) - QLogitek has tailored a solution to Virgin Mobile Canada which allows the telecommunications company to integrate and automate its former EDI-based trading partner procurement processes. QLogitek established a hosted middleware "Order-to-Cash" automation solution that closely integrates Virgin Mobile's Enterprise Resource Planning (ERP) platform with its chain retail trading partners, thus allowing for true B2B collaboration between Virgin Mobile and its retail community.

Formerly, Virgin Mobile utilized a variety of web-based portals sourced from QLogitek to manage its retail trading relationships. These portals allowed Virgin Mobile to quickly expand its presence within key Canadian mass merchandise retailers. Chain retailers generally require that critical supply chain data such as purchase orders, advanced shipment notices, payment information and bar code labels be exchanged electronically with their suppliers. While portals provided quick-time-to-market for Virgin Mobile, the data from these web-based applications had to be manually entered into Virgin Mobile's backend information systems.

The new collaborative solution will phase out the current duplicative process between the retailer-specific B2B portals and Virgin's PeopleSoft ERP platform, by removing the multiple portal interfaces and streamlining the disparate business processes into the one common middleware solution, complete with each retail trading partner's business rules, alerts, and notifications in a single environment -- Virgin Mobile's ERP. A deeper level of integration with its customers means that Virgin Mobile Canada can serve its retail market faster, bringing a diversity of products at the right time to the right market at the right price.

“QLogitek has been Virgin Mobile Canada’s partner in EDI integration almost from day one. The expertise that QLogitek brought to table and their knowledge in all aspects of EDI automation has been extremely helpful. In this ever-changing and fast paced wireless industry, quick turnaround of customer related data (such as sales orders, invoices etc) is absolutely crucial and this project has helped us keep our customer service levels up to very high “Virgin” standards. We are extremely pleased with results and looking forward to other possible future projects with QLogitek.” – said Edin Mesic, Director, Supply Chain at Virgin Mobile Canada.

About Virgin Mobile
Launched in 2005, Virgin Mobile is Canada’s first wireless service created for and defined by youth. The country's first mobile virtual network operator (MVNO), Virgin Mobile's customers have access to a portfolio that includes monthly price plans, a full range of phones and a broad array of messaging, music and mobile content offerings -- without long-term contracts. J.D. Power and Associates has recognized Virgin Mobile as highest in customer satisfaction with prepaid wireless service for two years in a row.

The Virgin Mobile group of companies has attracted over 10 million customers worldwide. Virgin Mobile phones are available at more than 4,000 locations with top-up cards available at more than 10,000 locations nationally. Virgin Mobile products can also be purchased online at www.virginmobile.ca or by calling 1-877-662-2824.

About QLogitek
QLogitek provides supply chain business process automation solutions focused on the consumer packaged goods (CPG) market. These solutions simplify and enhance the business-to-business communication, integration and collaboration complexities faced by enterprises in the planning, buying, manufacturing, movement, payment and tracking of their purchasing, inventory, money and information across thousands of stores, distribution centres, suppliers, consolidators, shippers and third party service providers. Simply put, we help organizations with their supply and demand management business operations, with a complete set of internet-based solutions and services.

QLogitek helps enterprises gain better control and achieve perfect visibility throughout their global supply chain and counts over 58 major North American enterprises as its customers. For these enterprise customers, QLogitek has mobilized and supports over 5,800 trading partner organizations across one hundred and seventy countries. With its 24x7 operations in Canada and India, QLogitek provides support to over 14,000 users transacting over 2.1 billion transactions annually. QLogitek’s community of trading organizations continues to grow at an impressive rate across more and more countries with ever increasing Users and Transactions.