Rbs Selects Capita to Deliver and Administer Its Junior Stocks and Shares Isa

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RBS has selected Capita’s life and pensions business to deliver its online product platform and fulfil the administration for the bank’s recently launched Junior Stocks and Shares ISA.

The ISA is available to RBS and NatWest customers and will be promoted as an online product. Capita will also provide support, via its award winning UK contact centre, to customers who want to invest in the product but do not have internet access, or require help completing their application forms.

“Capita has a strong heritage in this market, as it already manages over 1.5 million child trust fund policies. RBS is keen to encourage responsible saving among its customers, and the best way to do that is to ensure that its Junior Stocks and Shares ISA is a product that is easy to apply for and easy to manage,” said Steve Parkinson, managing director, financial services, strategy and development, Capita.“The delivery and policy administration will be underpinned by our Elixir software platform, delivered in conjunction with Mastek Ltd.”

Capita plc is the UK’s leading provider of BPO and integrated professional support service solutions.  With 45,000 people at more than 350 sites, including 64 business centres across the UK, Ireland, the Channel Islands and India, the Group uses its expertise, infrastructure and scale benefits to transform its clients’ services, driving down costs and adding value. Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE100 with revenues for 2010 of £2,744 million.  Further information on Capita plc can be found at:http://www.capita.co.ukNews Source : RBS selects Capita to deliver and administer its Junior Stocks and Shares ISA


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