Global ATI technology leader wins award a second consecutive year
Nairobi, May 13, 2014 -(PressReleasePoint)- The African Airlines Association (AFRAA) has named air transport IT specialist, SITA, the Aviation ICT Service Provider of the Year for the second year running.
The Aviation Suppliers and Stakeholders Award recognizes excellence in service delivery, innovation and competitiveness among the best service providers to the African aviation industry. SITA was selected ahead of the many other entrants because of its community initiatives and consistent support for the African air transport industry, in addition to providing innovative, cutting-edge technology.
Hani El-Assaad, SITA President, Middle East, India and Africa, said: “SITA operates at the forefront of the air transport industry, and it is clear to us that innovative services and solutions have to be accessible to all markets. It is an honor to be named ICT Service Provider of the Year again by AFRAA. We have been working with African airlines and airports for more than 50 years, improving both their operations and customer service. We provide cost-effective, advanced technology solutions tailored to the unique needs of the business environment in Africa.”
AFRAA is the trade association of airlines from the African Union member states. Its primary purpose is to foster commercial and technical co-operation among African airlines, while representing their common interests.
In Africa, SITA's main offices are in Johannesburg and Cairo; the company also serves customers across the continent, including airlines, airports and government agencies. AFRAA and SITA have initiated many joint projects over the years to help drive down costs and help African airlines benefit from IATA's Simplifying the Business initiatives, including the migration to e-ticketing. Today, SITA and AFRAA continue to explore new initiatives.
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SITA is the world's leading specialist in air transport communications and IT solutions. SITA delivers and manages business solutions for airline, airport, GDS, government and other customers over the world’s most extensive network, which forms the communications backbone of the global air transport industry.
SITA’s portfolio includes managed global communications, infrastructure and outsourcing services, as well as services for airline commercial management and passenger operations, flight operations, aircraft operations and air-to-ground communications, airport management and operations, baggage operations, transportation security and border management, cargo operations and more.
With a customer service team of over 2,000 staff around the world, SITA invests significantly in achieving best-in-class customer service, providing integrated local and global support for both its communications and IT application services.
SITA has two main subsidiaries: OnAir, which is the leading provider of in-flight connectivity, and CHAMP Cargosystems, the world's only IT company dedicated solely to air cargo. SITA also operates a joint venture, Aviareto, which provides aircraft asset management to the air transport community.
SITA is one of the world's most international companies. Its global reach is based on local presence, with services for around 450 air transport industry members and 2,800 customers in over 200 countries and territories. Set up in 1949 with 11 member airlines, SITA today employs people of more than 140 nationalities, speaking over 70 different languages. SITA had consolidated revenues of US$1.57 billion in 2012. For further information go to www.sita.aero
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