Spanlink and Cisco to host Consultant and Analyst Briefing via Telepresence

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As contact centers are increasingly being recognized as critical components of brand management, social software and Web 2.0 present new opportunities and challenges.

As contact centers are increasingly being recognized as critical components of brand management, social software and Web 2.0 present new opportunities and challenges. Cisco recently announced Customer Collaboration, a vision with solutions enabling companies to leverage, manage and optimize customer interactions across all media types.

Please join Spanlink, a Master UC Partner, and Cisco for a consultant briefing that not only will address these opportunities and challenges but also will provide the latest technology and application updates in the Customer Collaboration and Contact Center space.

By participating in this exclusive TelePresence session at the location of your choice, you’ll hear from John Hernandez, Cisco VP CCBU, Eric LeBow, Spanlink’s VP Business Transformation, and other key executive speakers. They will provide the information you need to stay current on the newest Cisco and Spanlink solutions and services.  

• Collaboration technology transformation
• Architectural foundation for collaboration
• Transitions in customer engagements
• Differentiators
• Bringing enhanced solutions to market
• What it all means for consultants and their clients

An interactive Q&A session also will be incorporated, and you’ll have the opportunity to meet for one-on-one conversations with the Spanlink and Cisco representatives who will be on site. 

• Cisco TelePresence room at 2355 Gold Meadow Way, Suite 150, Gold River, CA 95670

• Cisco TelePresence room at 300 East Tasman Drive, Building 10, San Jose, CA 95134
• Cisco TelePresence room at 11111 Santa Monica Blvd., Suite 400, Los Angeles, CA 90025
• Cisco TelePresence room at 121 Theory, Irvine, CA 92617
• Cisco TelePresence room at 10935 Vista Sorrento Parkway, Suite 100, San Diego, CA 92130
• Cisco TelePresence room at 2375 E. Camelback Road, 2nd & 4th Floors, Phoenix, AZ 85016

News Source : Spanlink and Cisco to host Consultant and Analyst Briefing via Telepresence