SSL Secured Online Chat Tool for Websites by Banckle

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Banckle provides high level security for their cloud based customer service tools and also allow them to cloak their alpha and numeric information in chat and offer them privacy during their live conversations with customers.

Lane Cove, NSW, Australia., July 9, 2014 - (PressReleasePoint) -

Banckle team is always dedicated to provide their customer the best experience while using their customer service apps and apis.  All Banckle customer service tools/apps are hosted on cloud that is why they provide high level of security for data and information exchange between their users and customers. Banckle provides 256-bit data encryption for transmitting data and the connection is encrypted using Advanced Encryption Standard (AES_256_CBC) and meets FIPS standards. Banckle also provides fool proof time-stamped token and centralized authentication system to ensure further customer security.
Banckle has further enhanced the security of Banckle.Chat app which now protects the privacy of user and their customer during their live chat session. Banckle live chat app now set connections between their visitors, agents or Banckle.Chat server using AES 256-bit encrypted HTTPS channels which provides SSL security encryption and all live chat information is held under strict security measures.
Banckle also provides data obfuscation which means that user can cloak or masked their alpha and numeric data in chat transcript. The purpose of masking alpha and numeric data is to provide more secure, bank grade security and chat protection. The cloaked data can only be seen by the agents assigned to that particular chat session.
To provide secure online chat app for website, Banckle encrypt all the data before saving it into data server and that is what make Banckle.Chat a secure, reliable, and protected live chat and monitoring app in cloud.
How To Setup This Feature

Follow the steps given below to use the above mentioned security features.

  1. Sign into Banckle.Chat. If user don't yet have an account, sign up using Create an Account link
  2. Click on Settings option from the navigation panel and select Security tab.
  3. Enter a random password in password field and click Generate to encrypt it. This could be later used for accessing the data encrypted.
  4. Press Save to apply the changes.

Overview: Banckle Chat App
Banckle Chat is live chat and customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. User get all the freedom to customize the support structure as they like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visual and sound notifications are also supported. User can also track visitors and monitor their browsing activities using the analytics & reporting features.

Press Contact:
Suite 163, 79 Longueville Road
1 214 329 1520
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Banckle Press Release

Post date
10/02/2014 - 22:55 Live Chat and Website Support Plugin for Sitefinity CMS
10/01/2014 - 23:25 Place Contact Capture Forms on Joomla & WordPress Websites using Banckle.CRM plugin
09/29/2014 - 01:43 FireFox Add-on for Web Conferencing and Webinars by Banckle Meeting
09/24/2014 - 20:10 Banckle has Released Live Chat Cloud API SDK in PHP
09/23/2014 - 04:05 Send Live Chat Invitations to Smart Phone, Desktop, Tablet and Game Console
09/22/2014 - 02:59 Generate HelpDesk Report and Case-Sensitive Tags with Banckle.Helpdesk App
09/07/2014 - 20:47 Live Chat Add-on for FireFox from Banckle
09/04/2014 - 00:40 High Level Security for Cloud Hosted Collaboration Apps announced in Banckle Newsletter for September 2014
09/03/2014 - 02:47 Conduct Webinars in HTML5 Environment using WebRTC Support from Banckle
09/02/2014 - 01:23 Integrate Banckle Live Chat with Magento
08/28/2014 - 02:52 Advanced Online Meeting and Webinars Module for Joomla Websites
08/26/2014 - 21:04 Add Banckle Online Meeting Widget on WordPress Websites
08/24/2014 - 20:16 Android Online Meeting and Webinars App for Businesses
08/21/2014 - 02:36 Add Online Meeting Module on Drupal Websites from Banckle
08/19/2014 - 20:49 Download and Activate new Version of Live Chat Plugin for WordPress from Banckle
08/18/2014 - 21:26 Banckle now Provides WebRTC Support for Opera Browser to Conduct Online Meeting
08/14/2014 - 21:22 Banckle Live Chat App for Shopify Store
08/12/2014 - 02:29 Live Chat App for Android by Banckle
08/07/2014 - 23:12 Add Banckle Live Chat Plugin on Moodle Websites
08/04/2014 - 03:50 Banckle Newsletter for Month of August 2014 has been released: Providing WebRTC Support for Online Meeting
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