This job contributes to Starbucks success by leading new store development and existing store portfolio management within a defined region. Ensures a well-defined strategic plan of new store openings is implemented in each region. Manages all aspects of new store development to support the Company’s rapid and profitable growth in each region. Manages a team of facilities, construction, and portfolio partners to maintain the Starbucks experience for our customers and partners. Models and act in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Leadership - Setting goals for the work group, developing organizational capability, and modeling how we work together:
Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
Leads with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks.
Supports the implementation of Company programs, procedures, methods and practices to promote Starbucks key messages and achieve a competitive advantage.
Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results:
Executes national strategies and programs to achieve regional goals.
Oversees creation of project development budgets for store construction.
Participates in the development of Starbucks design objectives to meet company objectives of appearance, quality, quantity and costs.
Plans and manages business unit/department processes and practices to ensure that programs are aligned with company business goals and objectives.
Prepares, communicates and educates client groups and team on changes in policies and practices within the organization.
Provides tools necessary to accomplish and measure department goals and objectives.
Secures and opens a market plan for a particular region consistent with five-year rollout strategy.
Sets clear guidelines for new store standards.
Business Requirements - Providing functional expertise and executing functional responsibilities:
Collaborates with the existing store development management to plan and execute an integrated regional strategy aligned with Starbucks overall guidelines.
Creates an environment that educates, communicates and prioritizes department objectives.
Establishes consistent communication with partners in the department and company-wide.
Implements processes and manages reduction of store costs as they relate to construction, pre-opening, and possession dates.
Meets company financial objectives for store performance and average store costs.
Oversees all new store development within specific zone.
Participates in existing and new market analysis.
Participates in site selection, design, construction, and operational turnover of new stores in assigned area.
Provides input for growth of the department and the Company.
Partner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams:
Challenges and inspires partners to achieve business results.
Conducts and ensures the completion of performance reviews.
Ensures partners adhere to legal and operational compliance requirements.
Implements processes for on-going development of department, including knowledge of roles, resources and processes.
Oversees all regional Real Estate, Store Development, and Construction partners.
Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions.
Provides coaching, direction and leadership support to team members in order to achieve partner, business and customer results.
Summary of Experience
Financial planning and market analysis (10 years)
Managing remote activities and partners (10 years)
Strategic Planning (10 years)
Progressive experience managing a retail or restaurant new store rollout (7 years)