The State of Travel and Entertainment Expense Management

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New Study Finds That Enterprises Are Beginning to Look at Expense Management Strategically

BOSTON, MA--(Marketwire - March 16, 2010) - Business travel, for years, has often beenconsidered a "sunk cost" by enterprises around the globe. However, in themidst of economic recovery, organizations are beginning to view theirexpense management programs and processes in a more strategic light,according to a

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"The State of Travel and Entertainment"research report, which gaugedthe programs, processes, and performance of nearly 175 enterprises, foundthat organizations perceive expense management to be a mid-level strategicfunction that can drive moderate value to the overall enterprise. This is asharp, fresh view of thinking from the decades spent managing expenses asan unavoidable cost of conducting business.

"T&E expenses account for nearly $24 million a year for the averageenterprise," said Christopher Dwyer, research analyst, Aberdeen. "Withenterprises reinstating travel budgets and conducting business on a globalscale, there is heightened organizational awareness to the benefits ofcontrolling spending on this category and managing the complexities of T&Eexpenses in a strategic manner."

The new study found that over half (53%) of organizations currently place ahigh priority on expense management in current economic conditions.

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"The State of T&E Expense Management"also highlighted the performanceand strategies of performance-leading enterprises, that have achieved a 31%higher rate of policy compliance than all other enterprises and havegenerated an 80% reduction in expense-processing costs. Thesetop-performers are:

-- Nearly 50% more likely than all other enterprises to hold instantaneous visibility into Travel and Entertainment (T&E) spending against budget
-- 43% more likely to regularly audit expense reports
-- 20% more likely to influence a formal sourcing program

A complimentary copy of this report is made available due in part by thefollowing underwriters: Concur, Coupa and Infor. To obtain acomplimentary copy of the report, visit:

http://www.aberdeen.com/link/sponsor.asp?spid=30410182&cid=6039&camp2

Visit

Research.Aberdeen.com

foradditional access to complimentary

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Global Supply Management Research.

About

Aberdeen

Group, a Harte-Hanks Company
Aberdeen is a leading provider of fact-based research and market intelligence that delivers demonstrable results. Having benchmarked more than 30,000 companies in the past two years, Aberdeen is uniquely positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to AberdeenTM for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information – Opportunity – Insight – Engagement – Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeenhttp://www.aberdeen.comor call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or go tohttp://www.harte-hanks.com.

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