Turkish Airlines Adds Sita Kiosks as Passenger Numbers Rise

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SITA Reaches Landmark 2000 S3 AirportConnect Kiosks Delivered Worldwide


Istanbul, December 26, 2013 -(PressReleasePoint)- Turkish Airlines will install 80 new self-service check-in kiosks from SITA in three of Turkey’s busiest airports to enhance customer service for its 38 million annual passengers. With the new kiosks, SITA reaches a landmark 2,000 S3 AirportConnect kiosks delivered worldwide, bringing efficiency and flexibility to airlines, airports and passengers.

Mehmet Buyukkaytan, Senior Vice President, Ground Handling Operations, Turkish Airlines, said: “Turkish Airlines is growing at double-digit rates, while maintaining its strong reputation on service quality. SITA’s kiosks shorten aircraft turnaround time and help us optimize our resources. Most importantly, they support increasing passenger satisfaction by reducing queues and offering more flexibility to the passengers on their travel experiences.”

To celebrate the 2,000th S3 kiosk deployed globally, SITA has presented Turkish Airlines with a black kiosk specially-branded with the airline’s logo and a floor decal reading ‘2000th SITA S3 kiosk.’ The special kiosk is located at Turkish Airlines’ headquarters in Istanbul.

Hani El-Assaad, SITA President, Middle East, India and Africa, said: “Turkish Airlines has a long history with our self-service technology, so it’s very rewarding for us to celebrate our 2,000th S3 kiosk together. The new kiosks will help the airline process more passengers more efficiently, especially during peak travel times. In fact, our studies have shown that the kiosks can help increase passenger processing speed by as much as 25%.”

Turkish Airlines has already installed approximately 70 new kiosks at Istanbul’s Atatürk International Airport. The airline plans to deploy 10 additional kiosks in total in Esenboğa International Airport, Ankara, and Adnan Menderes Airport, Izmir.

Turkish Airlines has now positioned itself as an important player within the global aviation community and has won a significant number of awards that reinforce this status. The airline scored a resounding success at the 2013 Skytrax World Airline Awards, with air travellers voting the airline as the "Best Airline in Europe" the third year running. Already having the world's fourth largest flight network and flying to 243 destinations in 105 countries, Turkish Airlines continues to grow by adding new destinations to its expanding network.

For further information (not for publication) contact:

SITA
Brenda Flinter
Media Relations Manager
Mobile: +353 87 750 6229
Email: Brenda.Flinter@sita.aero

Leidar
Charlie Pryor
Director
Tel : +44 (0)20 7031 8270
Email : charlie.pryor@leidar.com
Skype: LEIDAR_Charlie

SITA  (Regional Contact)
Abdelrahman Hallak
Tel: +9611637331
Mobile: +9613104298
Email: Abdelrahman.Hallak@sita.aero

Active Public Relations & Marketing Communications Consultancy
Ana-Maria Gardiner
Tel : +971 4 446 1434
Email : anamaria@activepr.biz

Notes to Editors:

About SITA:
SITA is the world's leading specialist in air transport communications and IT solutions. SITA delivers and manages business solutions for airline, airport, GDS, government and other customers over the world’s most extensive network, which forms the communications backbone of the global air transport industry.

SITA’s portfolio includes managed global communications, infrastructure and outsourcing services, as well as services for airline commercial management and passenger operations, flight operations, aircraft operations and air-to-ground communications, airport management and operations, baggage operations, transportation security and border management, cargo operations and more.

With a customer service team of over 2,000 staff around the world, SITA invests significantly in achieving best-in-class customer service, providing integrated local and global support for both its communications and IT application services.

SITA has two main subsidiaries: OnAir, which is the leading provider of in-flight connectivity, and CHAMP Cargosystems, the world's only IT company dedicated solely to air cargo. SITA also operates a joint venture, Aviareto, which provides aircraft asset management to the air transport community.

SITA is one of the world's most international companies. Its global reach is based on local presence, with services for around 450 air transport industry members and 2,800 customers in over 200 countries and territories. Set up in 1949 with 11 member airlines, SITA today employs people of more than 140 nationalities, speaking over 70 different languages. SITA had consolidated revenues of US$1.57 billion in 2012.

For further information go to www.sita.aero

About Turkish Airlines:
Founded in 1933 with a fleet of 5 planes, Turkish Airlines is a member of Star Alliance and today it has a fleet of 233 planes (both passenger and cargo) and operates scheduled flights to a total of 243 destinations - 201 international and 42 domestic. Skytrax named Turkish Airlines a 4-star airline company, as the “Best Airline in Europe” in 2013 for the 3rd year running, and the “Best Airline in Southern Europe” for the 5th year running. Turkish Airlines, which received the title “Best Food in Economy Class” award on a global scale in 2010, also earned Skytrax’ “Best Food in Business Class” award this year. For more information about Turkish Airlines, please visit www.turkishairlines.com.


Press Contact:
Charlie Pryor
Leidar
+44 7958 975 667
http://www.sita.aero
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