Clarabridge ( Clarabridge )

Clarabridge

Clarabridge's picture

About Clarabridge

Clarabridge is an American software company formed in 2005 in Reston, Virginia, United States. Clarabridge offers its Clarabridge Enterprise and Clarabridge Professional products as SaaS and on-premises software solutions that utilize sentiment and text analytics to automatically collect, categorize and report on structured and unstructured data. The data typically used for analysis comes from social media (such as Facebook, Twitter, or review sites), call center notes, email, chats, and surveys. Using natural language processing and other patented technology,[1] the software is used in voice of the customer, customer experience management and customer feedback programs.

Clarabridge press release, blog etc

11/06/2018 - 23:57 RESTON, Va.( BUSINESS WIRE ) Clarabridge, Inc. , the leading provider of Customer Experience Management (CEM) solutions for the worlds top brands, today revealed new additions to its popular AI-powered solution which was designed specifically for the bank
10/30/2018 - 13:49 solutions for the worlds top brands, today announced it has been named a Leader in the Forrester Research, Inc. report, The Forrester Wave: Customer Feedback Management Platforms, Q4 2018.
09/27/2018 - 11:43 Clarabridge AI listens to all interaction feedback across any medium for a complete picture of the customer experience.
08/01/2018 - 14:31 Clarabridge Announces Support for WhatsApp Business
07/03/2018 - 14:44 Harry Kane Boosts Social Media Share of Voice, Nudges World Cup Titans According to Clarabridge Platform Data
06/25/2018 - 18:48 Clarabridge Cited As A Strong Performer in AI-Fueled Speech Analytics
06/14/2018 - 09:14 Clarabridge Named A Leader In AI-Based Text Analytics
06/05/2018 - 03:14 Adding Social Care into the Customer Experience Mix is a Recipe for Success for KitchenAid
05/14/2018 - 12:24 Clarabridge Announces Customer Experience Award Winners for North America 2018
05/08/2018 - 11:09 Clarabridge Announces Platform Updates that Empower Brands to See into the Future of Customer Loyalty
03/20/2018 - 12:26 Clarabridge Announces Platform Updates for Deriving Deeper Customer Insights with Less Effort and Even More Clarity
02/06/2018 - 12:53 Clarabridge Achieves HITRUST CSF Certification to Manage Risk, Improve Security Posture and Meet Compliance Requirements
09/26/2017 - 10:22 Clarabridges Unique Study Shines a Light on Customer Attitudes to Airlines
09/26/2017 - 09:11 Clarabridge Survey Reveals Expectations and Habits of Airline Customers in the U.S. and U.K.
08/30/2017 - 13:09 Clarabridge Announces Clara, a New Omnichannel Intelligent Agent for Customer Experience
05/03/2017 - 08:14 Clarabridge Announces Customer Experience Champion (CXC) Award Winners for North America 2017
05/02/2017 - 07:16 Clarabridge Powers New Customer Experience Revolution
04/10/2017 - 10:30 Clarabridge Recognized as a Strong Performer and for its Industry-Leading Customer Experience Management Offering