VerticalResponse Named Finalist for Sales, Service and Product in the 5th Annual Stevie Awards for Sales & Customer Service

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SAN FRANCISCO, CA – Jan 25, 2011– VerticalResponse, Inc. (http://www.verticalresponse.com), a leading provider of self-serviceemail marketing,online surveyanddirect mailsolutions for small businesses, today announced that its sales, service and product teams were named finalists in three categories of the 5th Annual Stevie Awards for Sales & Customer Service.

The Stevie Awards for Sales & Customer Service honor and generate public recognition of the accomplishments of sales, customer service, and call/contact center professionals worldwide. The awards are governed by a Board of Distinguished Judges and Advisors that features many of the leading figures in business.

“Our company was recognized across the board for excellence in the areas that matter most to our customers – from frontline customer service to those behind-the-scenes, who make the product work,” said Janine Popick, CEO, VerticalResponse. “We’re thrilled to see the hard work of our teams pay off, not only every day with happy customers, but with industry awards like this.”

VerticalResponse was named a finalist in these three specific categories:

• Sales: Telesales team of the Year, led by Kristen Hayer
• Customer Service & Contact Center: Front-line Customer Service Team of the Year, led by Kristen Hayer and Paul Rosset
• Product & Service - Marketing Solution: VerticalResponse - Making Email Marketing Easy for Small Businesses, led by Josh Feinberg & Raj Jambotkar

Finalists were determined in preliminary judging during November 2010 - January 2011 by business professionals worldwide. The Stevie Award winner in each category will be determined during final judging, which will be conducted from January 24 - February 4. Stevie Award winners will be announced at a gala awards banquet on Monday, February 21 at the Eden Roc Renaissance Hotel in Miami Beach, Florida.

Details about The Stevie Awards for Sales & Customer Service are available athttp://www.stevieawards.com/pubs/sales/about/397_2037_13348.cfm.

About VerticalResponse

VerticalResponse, Inc.is a leading provider of self-serviceemail marketing,online surveysand direct mail services empowering small businesses to easily create, manage and analyze their own direct marketing campaigns. VerticalResponse bundles email, online surveys and postcards to offer customers an integrated Web-based direct marketing solution that's intuitive and affordable. VerticalResponse is headquartered in San Francisco, California. For additional information, please visitwww.verticalresponse.com

About The Stevie Awards

Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring companies of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards atwww.stevieawards.com.

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